Re: Game Chat Not Working. Party Chat Works Fine.

XBOX One. Yes, this just started happening within the past week. 

@ban95678 

Got it, thanks!

I know you've already run through the settings for your headset, but I did just want to double-check something. It looks like the Turtle Beach 600 does have a separate volume control for voice chat. Have you tried cranking up the volume on the chat audio controls to see if the sound starts coming through again? 

/Kent

I've also been dealing with this issue oh, I bought my turtle Beach stealth 600 Alex Jones about a month ago and since the day I bought them at the exact same issue. I play on ps4 and have contacted turtle beach and checked all my settings. 

Hey @aysiahummus. 

Thanks for the info!

Have you had any sort of communications ban on your PSN account? 

/Kent

No not at all. I've even contacting turtle beach and they literally told me everything with my headphones are fine and that I should contact the Apex Legends author to see if there is something in the code that is wrong.  @EA_Kent 

Hi,

I just wanted to point out that this is happening to me, using a steel series arctic headset on Xbox One. This started right after downloading the season 6 patch. I have cleared alternate Mac addresses, checked my nat settings, tried different controllers to plug the headset into. Tried everything I can think of. The headset works in other games and in Xbox party. The in game chat for apex is the only thing that doesn’t work. 

Is there any way I could get a response from a Community Manager on this? The issue is currently ongoing and I just want to know that it will be addressed. I love this game but it is very hard to play without being able to communicate. A “we are looking into it” would go a long way. Thanks.

I'm feeling the same way and would love to actually speak to someone to get this issue fixed. @EA_Kent 

Same issue stealth 600 works in Party works in other games just Battlefield 4 every time I speak everyone else's chat icon disappears very frustrating been through Microsoft technical support ea tech support and turtle beach support