Forum Discussion

6 years ago

Game Chat Not Working. Party Chat Works Fine.

Party Chat works fine. Game Chat not working. When I am in a game but NOT in a party, the Speaker Icon next to my name appears at all times as if I am logged into Party Chat Mode. I am not. I am unab...

EA_Kent

Community Manager

6 years ago

Hi @ban95678.

Which platform do you play on? Did this just recently start happening?

/Kent

ban95678

6 years ago

XBOX One. Yes, this just started happening within the past week.

EA_Kent
Community Manager
6 years ago
@ban95678

Got it, thanks!

I know you've already run through the settings for your headset, but I did just want to double-check something. It looks like the Turtle Beach 600 does have a separate volume control for voice chat. Have you tried cranking up the volume on the chat audio controls to see if the sound starts coming through again?

/Kent
- aysiahummus
  6 years ago
  I've also been dealing with this issue oh, I bought my turtle Beach stealth 600 Alex Jones about a month ago and since the day I bought them at the exact same issue. I play on ps4 and have contacted turtle beach and checked all my settings.
  - EA_Kent
    Community Manager
    6 years ago
    Hey @aysiahummus.
    
    Thanks for the info!
    
    Have you had any sort of communications ban on your PSN account?
    
    /Kent