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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Re: Unable to connect to EA server (apex legends ps4)

@ErPiuma8884 EA and Sony servers are showing up and running, Can you try the following steps to see if we can improve your NAT type and to get you connected:

  • can you try going through our Basic and Advanced connection steps if your issue continues?  
  • Try settings up a static IP In your network settings for the PS4 
  • Check for System updates in Safe Mode 

1 Reply

  • ErPiuma8884's avatar
    ErPiuma8884
    4 years ago

    Thank you. The issue is probably due by the ping (quicker is 189) when i reset the connection of ps4 i can enter in the menu and play with no other problem. Great job anyway, GG. Have a nice day

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