Re: Bought battlepass but didn’t get everything promised.

Something is confused here, because nothing around the battle pass costs that amount.  There is the premium pass itself, which costs 950 Apex coins, or the bundle that boosts you 25 battle pass levels for 2800 coins.  These come out to about $9.50 and $28 respectively.  I'm not familiar with a battle pass related item costing $18.

At any rate, we won't be able to help you clear up a problem with your purchase here on the forum. you will need to contact EA customer service for that.  Good luck!