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EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
4 years ago

Re: Why am I banned from Apex with no ban history?

Hey @piyoleaf,

I'm afraid we're unable to review any account actions on the forums.

The account history page shows specific types of actions, but not all in-game suspensions or bans will appear here, sorry for the confusion.

For this you'll need to contact our Terms of Service team to appeal this action. If you haven't already done so, you can reach them using these steps. 

The ToS team will contact you via email once they've completed their investigation, so please keep an eye on your email address after this, thanks!

4 Replies

  • kisswinger's avatar
    kisswinger
    4 years ago

    Hello, my friend, my account was blocked for some reason, but EA showed that I was not blocked. Just like the friend above, I went to EA to complain, but his result always said that I should cheat

  • Dr_Sharoshi's avatar
    Dr_Sharoshi
    3 years ago

    i havent played this game since day one of the game.....i returned to find out that i was banned and i dont hardly play or talk on there so can you please help me get back on there

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Dr_Sharoshi 

    We're unable to review any bans on the forums, but you can reach out to our Terms of Service team with these steps.

    They'll review that situation and reach out to you via email once they complete the investigation, thanks!

  • SUPERMIAOUMIX's avatar
    SUPERMIAOUMIX
    3 years ago
    @EA_Mako Hello,
    My account (SUPERMIAOUMIX) got banned for 7 days for saying "ye he do be *" in the chat to a player that insulted me and a teamate by mic.
    I understand its not a pleasant thing to right in the chat but the context was really hard.
    I got insulted this way "You should go back and suck your mom's *" or "yeah * you, you * mirage player".
    So i decided to relativised with my teamate and texted the message that got me banned for 7 days.
    I think it's way to hard for someone that got really harshly insulted by an horrible member of the community.
    At least i hope he got banned for more time than i do.
    Thanks for your time.

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