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Tradables's avatar
Tradables
4 years ago

Re: Apex Legends Stuttering (Unplayable Game)

@TheOfficialAG99 @Sachibi

Hello,

Where it may not look like it on paper that it's a hardware issue, it very well could be.
I understand that parts are not always the cheapest, but have you tried other pc parts that are classified as main components? This will be things such as CPU, GPU, RAM, PSU and see if there are any difference?

- Take two RAM sticks out and Dual Channel them (Space them apart)
- Take All RAM sticks out and re-seat them, try playing it with one single 8GB Stick
- Other programs you may not think to check can/may cause these issues, such as programs related to your motherboard. AORUS or other lighting software can make the gameplay jittery and not playable for some people.
- Make sure you have proper cooling for your PC with enough thermal paste to make sure that if it is a hardware issue, everything internally is running fine.
- If you have apex installed on a hard drive, try moving it to your SSD. I've personally found that having Apex on my SSD is "better" & it will make up for faster load times over having it on a hard drive.

If these problems persist, please reply back so we may further our diagnostics.

9 Replies

  • Sachibi's avatar
    Sachibi
    4 years ago
    @Tradables it's impossible me, my boyfriend, some other friends have the same issue.
    and the problem is not focused on my pc. this began with this season.
    looks like the game run like this some updates always when a season start.
  • Tradables's avatar
    Tradables
    4 years ago
    @Sachibi Hello,

    Where some things come off without a hitch, others come with problems.
    The only other thing i can suggest if the first viable options listed above have been tested without any success is to uninstall all apex files from your PC. this includes C++ Distributables that Apex/Origin/Steam require to let the game run. and re-install it.

    The more annoying thing would be to make a PC backup and Fresh install windows, downloading chipsets and drivers first, following a clean install of steam/origin and downloading apex from scratch, without using your backup, have you saved it.
  • Sachibi's avatar
    Sachibi
    4 years ago
    @Tradables dude, is not my computer. is not the only thing I play. I know when it's happen and I know there's many ppl already have this issue. and again. is not my computer.
  • Tradables's avatar
    Tradables
    4 years ago
    @Sachibi Most stutters will come from hardware problems/failures
    Or a weak connection / a connection that will drop occasionally.
    Are you wired or so you use a wifi card/dongle to connect to the internet?
  • Sachibi's avatar
    Sachibi
    4 years ago
    @Tradables wired, we having problems no matter the internet service we use. my conection is 600gb donwload and upload with 4 ms. I even have another internet service at home and my boyfriend another and other friend in other city have this problem too.
    just 1 of them dont have the problem and live near to me with the same service I use.
  • Tradables's avatar
    Tradables
    4 years ago
    @Sachibi Are they using their own routers or are you using your ISPs router.
    I found that when I was having connectivity issues with apex on wired, it had a lot to do with my isps hardware. If it's a possibility, try swapping your hardware or buying a new router for your own. I find that these give off better results.
  • TheOfficialAG99's avatar
    TheOfficialAG99
    4 years ago

    Unfortunately I do not have any spare parts or the money to change over parts to see if that would work. But I have been over every single part to make sure they are all working properly and they are performing very well. I sat down with someone who works with building/fixing computers and ran multiple programs stress testing and working every part to see if any parts were faulty and it all came back telling us that nothing is wrong. 

    I have had all programs stopped on start up plus turned all lighting off and that hasn't worked at all.

    Cooling is sitting at really low temps while running highly demanding games/programs so its not that either.

    All games are installed on the SSD, only put stuff like documents and pictures/videos on my HDD.

    I haven't pulled any ram sticks out because I do not know how to take it out let alone put them back in. Or know which slots certain ones go back in. (Not a computer tech person)

  • MrFourshot's avatar
    MrFourshot
    4 years ago

    mate listen they are telling its not their pc its happening to loads of people including me respawn needs to fix their servers coz they suck

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