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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Re: Technical Issues on Nintendo Switch

Hey @blazinkiana Respawn is aware of a few different issues currently with Apex. I would recommend following along on their twitter for issues to be resolved. After if your having issues with the game freezing try the following:

Clear Cache: 

  1. Open System Settings on the HOME Menu 
    2. Then select System ⇒ Formatting Options ⇒ Clear Cache. 
    3. Select the user you'd like to clear the cache for, then follow the on-screen instructions. 

Data Corruption: 

  1. Open the System Settings from the Home menu 
  2. Go to Manage Software and select Apex Legends 
  3. Choose Check for Corrupt Data 
  4. Choose Redownload if it finds any corrupt data 

1 Reply

  • blazinkiana's avatar
    blazinkiana
    4 years ago

    I had done these steps that you had suggested and it still didn’t work at all.

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