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Tbazz9416's avatar
Tbazz9416
Rising Novice
7 months ago
Solved

Gifted friend bundle, didn't receive

I gifted my friend the Rebel Devil 2500 coin bundle about an hour ago and he hasn't received it. Coins were taken and said that it went through.

Any feedback on this would be appreciated.

  • So the game gave it to him with no notification. Like not in the inbox nor with the red triangle showing a new item, just appeared in his legend locker.

    Odd, but problem solved

7 Replies

  • Just realized I posted this on my other account. The account where this issue happened is on thatbazzguy

  • Does your friend play on Steam? If so, they might need to log into the game via the EA App.
    There have been cases where users that buy coins on Steam, or receive gifts on Steam, have to log in on the EA App to receive them.

    I do not know why this happens, and it's quite the roundabout way, but I'd recommend your friend to launch the game via the EA App if they haven't already, and see if that will grant them the gift.

  • Tbazz9416's avatar
    Tbazz9416
    Rising Novice
    7 months ago

    If I remember correctly, I don't think he's able to access his EA account. He does play just solely on Steam. 

    Am I screwed out of these coins then?

  • XHelperZ's avatar
    XHelperZ
    Hero+
    7 months ago

    Well it's quite hit or miss, in some cases the gift could show up later, you or your friend could hit up EA Support, might be worthwhile.

    Though I'd still urge your friend to get access to his EA Account again, it's quite important after all.

  • Tbazz9416's avatar
    Tbazz9416
    Rising Novice
    7 months ago

    That's what we're currently working on first before contacting support

  • Tbazz9416's avatar
    Tbazz9416
    Rising Novice
    7 months ago

    So the game gave it to him with no notification. Like not in the inbox nor with the red triangle showing a new item, just appeared in his legend locker.

    Odd, but problem solved

  • XHelperZ's avatar
    XHelperZ
    Hero+
    7 months ago

    Huh... yeah certainly odd.

    Well good to hear they received their gift in the end, hope they'll enjoy it!

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