Forum Discussion

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Re: Onscreen keyboard won't come up on Apex find friend tab (ps4), also xbox find me

Hi @Radiance1215 For issues finding friends can you both check your console account and EA account privacy settings?

For issue with the on screen keyboard, can you try the following?

  • Clear your PS4's cache:  
    • Press and hold the PlayStation button on your controller.   
    • Select "Turn Off PS4".   
    • Let the PlayStation 4 to fully power down and wait for 10 to 20 seconds.
    •  Restart the PlayStation 4.   

3 Replies

  • Radiance1215's avatar
    Radiance1215
    4 years ago

    Yes, both of us have checked our settings and she still cannot find me. Neither can another xbox friend.

    Also, I cleared my cache and the onscreen keyboard still will not come up.

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,533 PostsLatest Activity: 12 hours ago