Forum Discussion

Re: Apex Legends Packet Loss

Interesting. I'm on PC. Also have northcentral connect. Also have packet loss. I might have 1 game out of 7 that I don't have any packet loss. It also seemed to have started within the last few weeks  cause it hasn't always done it for me.  

4 Replies

  • Call Northcentral Connect and have them run ping tests while you are having issues.  I just got off the phone with them and they found an issue of 20% packet loss while running additional tests.  I called Friday and could not find an issue, but just a few minutes ago finally was able to pinpoint the packet loss.  It was escalated and supposed to be fixed tomorrow!

  • Dang okay I'll give them a call later today. Are they coming out to your house to fix it or is it something they have to fix on there end??

  • Not sure yet, waiting to hear back from them.  The escalation process has began so we will see!

  • I spoke with them earlier and the guy didn't know what packet loss was haha but I wasn't at home either so he was saying I needed to be at home first so then we could take a look at it lol. Hopefully they get you fixed up. It's annoying not being able to play.