错误的封禁

I am a player from China, and I usually play on servers in Hong Kong. But recently, I have often encountered disconnections or server crashes in APEX games, which makes me very angry. I couldn't help but vent myself for a moment, so my account was permanently banned. I am a green player who started playing Apex in 2021 and has been playing for over 1300 hours now. I have also spent a lot of money to obtain many heirlooms. I hope customer service can understand me and lift the ban for me this time. I am also deeply aware of my own problem, and the permanent ban is too strict for me. Thank you. If you reply, please send it to [edit: email address removed]