My APEX has been banned for unrelated purposes
Today was my first time playing Apex. After starting the game normally, I entered the training ground to complete the beginner's tutorial. About a few minutes later, I was kicked out of the server and told that my account was banned. I was very puzzled. I did not cheat, nor did I do anything against the rules. My EA account was only registered a few days ago, and Apex was only played today. Only a few minutes later, Apex was banned.
I am very puzzled and puzzled as to where the problem lies. I was recommended by friends around me to play Apex, but I am puzzled and angry about what has happened now. I am confused about whether I will continue to purchase and play games on the EA platform in the future.
I hope you can give me an explanation, thank you!
Hey @KY975111,
Unfortunately we're not able to look into bans here on the forums, but if you'd like to raise a dispute, reach out to our terms of service team they'll be able to take a look into this for you.