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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Re: IP Address

Hi there, @MG-Zonex 

We're not able to give out the IP addresses of our servers. 

5 Replies

  • @EA_Aljo Hello,
    Ok I understand that, but i do not know why my ISP ask me to get IP from the servers, if i can not solve the problem!
    Thank you anyway!
  • @MG-Zonex The prefix should be the same; whereas 192.168.xxx.xxx references anything local to your PC. There is the fact they use data centers and not a direct route to their main server. A data center is a physical facility used to house their critical applications but they lease them from various companies. Should a center come under a denial of service attack, this allows the games to continue elsewhere.

    I have experience connection issues in the past. I know we are allowed to change data servers on both the PC and PS4. On the PC the Tab key will bring up the servers by ping. What they don't tell us is how crowded they are at any given time. Try changing up to a slightly higher server on that list.

    My client keeps sending me to St. Louis and I get a better connection through New York. The difference in ping is only +10 most of the time. I hope that will assist you.
  • MG-Zonex's avatar
    MG-Zonex
    3 years ago
    @Xubunnytwo Thank you for your explanation and yes i also try other servers nearby region not a big difference.
    I just notice sometimes at late night or ealry morning hours it is more stable connection and even almost zero input lag and latency, actually clean gaming, but it is just luck I will say.
  • Hi @EA_Aljo Why our in game ping getting high, because on the server list inside application there it is showing the Singapore server having 65ms , but when we go inside the game lets say be rank game or trios, it is getting high by 25ms. can you explain on this.