Solved
Account suspended after Apex Legends double charged
I was buying apex coins and the game glitched and charged mw twice. My credit card company automatically saw this and asked to charge back and i did so as it was a glitch. I cannot contact any support what so ever and I am very frustrated as I have many hours and dollars put into this account and getting banned over a glitch is very annoying. Please can I get into contact with anyone?
You will need to speak to our Terms of Service team @Chungy_Cheese.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
- Click Contact us at the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Darko
