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EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
9 months ago

Re: Unable to connect to EA Servers (Apex)

Since a different connection doesn't work but you can play on a different device, there might be something on your PC blocking the connection. 


In this case, I suggest a Clean Boot, as that should disable any background programs that might conflict with the game: How to clean or safe boot your computer. 

I see you mentioned turning off your firewall; you could also temporarily disable your antivirus to test if the game connects. 

6 Replies

  • too0ld4thi5's avatar
    too0ld4thi5
    Rising Scout
    9 months ago

    Have you tried turning "Network Discovery" OFF?

    I'm assuming your network profile on your ethernet is "Private" ?

    I think I had this problem before but I'm not sure if this was the solutions.

    I can't seem to find where that 'solutions' was. 

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hey @Zioryu,

    When you used a different PC and that worked, were you on the same connection or a different connection?

  • Zioryu's avatar
    Zioryu
    9 months ago
    @EA_cuervo Different connection, Laptop to be exact, I did try different connection multiple times, its still not work

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