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Re: Game Crashes on Loading Startup screen

Same issue like me. Now 3 days passed already without fix.

The only 1 thing I didn't try yet is reinstall and run the game on EA launcher instead of Steam. But I just don't want to install any more launcher in my laptop.

The official said we need to terminate all 3rd party app that considered a cheat by EAC. But I had none of them.

Some people that had both Steam and EA app said, just move to run the game from EA app can fix the issue without doing anything else (or EAC consider the Steam as a cheat ?. Or more accurate, business rival. ).

Many people that can play normally already blame us as a cheater even we didn't because of that official statement.

2 Replies

  • Hello,

    A couple days  ago while i was playing Apex and everything was running smoothly until my game froze and crashed. When i tried to launch it again it would go through the intro video and crash again, this kept happening and the same message kept popping up along with the crash. I play Apex since its launch and its the first time i had this issue. I don't know if this happened because of the update or not. Is anyone else having this issue? 

    Thanks.

  • Ghostsquadr0n's avatar
    Ghostsquadr0n
    2 years ago

    For everyone who is facing the issue after the mid season update on apex. Please try to update your AMD adrenaline software and if you dont have it installed just install that im using a Lenovo Ideapad gaming 3 with an amd ryzen 5 5600H and RTX 3050 I tried all the steps that everyone suggested and nothing seemed to work as a final method i tried to install AMD adrenaline software and that seemed to fix the problem. In my laptop the dedicated GPU is routed through the integrated GPU and i suspect that the integrated GPU was the one that was causing the problem in the first place. Idk about how it works for intel CPUs but if you laptop has a MUX switch try to disable the integrated GPU and maybe that fixes it. Good Luck