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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: PC account, logged in on another device

Hi @BloodAuraX, Are you getting a specific error message, or how does it prevent you from logging in?

9 Replies

  • swayR5's avatar
    swayR5
    2 years ago

    This is also happing to me i just logged into my playstion account rq then i closed apex on my playstation then i hopped on my pc and it wouldnt let me log in gave me a "account logged in on different device" error. 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @swayR5, Can you confirm Apex is completely closed on the PSN, then try relaunching on your PC device?

  • I'm having the same issue. The PS5 is off and the game is closed.  Confirmed. 

  • budge1972's avatar
    budge1972
    2 years ago

    Same Problem here 

    Is there a fix or what? 

    Damn annoying

  • I have linked Steam,Xbox,PS5 & Switch.

    The problem is if I play on PS5 and then turn it off I then have to wait about 20-30 mins before I can log on to another system.

    I don't get the error the other way around, its just if I use PS5 first. 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @budge1972 

    To confirm when you leave one of your consoles, do you close the game completely (from quick resume or the PS5 hub) or just shut the console down?

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @budge1972 

    Thanks for the confirmation!

    We did share this with the team and We have confirmed that currently there is an expected delayed between logging off one platform and logging into another. 

    If we get any additional updates, we can update this thread. 

    Cheers!