Forum Discussion

BloodAuraX's avatar
BloodAuraX
2 years ago

PC account, logged in on another device

whenever i switch off of my PS5 my Apex account to start playing on my PC account on steam it wont let me log in? any help?
cross-progression
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago
Hi @BloodAuraX, Are you getting a specific error message, or how does it prevent you from logging in?

  • swayR5's avatar
    swayR5
    2 years ago

    This is also happing to me i just logged into my playstion account rq then i closed apex on my playstation then i hopped on my pc and it wouldnt let me log in gave me a "account logged in on different device" error. 

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      2 years ago
      Hi @swayR5, Can you confirm Apex is completely closed on the PSN, then try relaunching on your PC device?

      • 004Specter's avatar
        004Specter
        2 years ago

        I'm having the same issue. The PS5 is off and the game is closed.  Confirmed. 

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