EA_Mako
Community Manager
2 years agoRe: Cross Progression gave me my lower level account without merge
Hey @PrimedAkuma,
It looks like this happened because you've unlinked your Xbox account from its original EA account and have linked it to the current account with your PC progress instead.
Progress cannot be transferred from one EA account to another, so by linking your Xbox to the EA account that has the PC progress, that's all you'd be able to access on either platform.
If you're trying to restore the Xbox progress you would need to relink your Xbox account to the original EA account by contacting support.
Feel free to check through our guides below for more information on this exact situation.
A Quick Guide to Apex Legends Cross Progression - Answer HQ (ea.com)
Now that Cross Progression is here: what you need to know - Answer HQ (ea.com)