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Wolterhon's avatar
Wolterhon
4 years ago
Solved

EA Play App won't work and/or install if User's folder has non-English chars

I fixed the problem by creating another user that only has Latin alphabet letters in its nickname (and its user folder). Everything works just fine. Please fix the problem so that fellow Slavs with Cyrillic Windows nicknames can play without unnecessary troubleshooting.

bug
mac
pc
  • Wolterhon's avatar
    Wolterhon
    4 years ago
    @EA_Leeuw Yep, you either make another profile with English characters in its name or just don't tick 'Remember me' when logging in.

4 Replies

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hey @Wolterhon,

    Thanks again for the feedback. I am sadly unable to change this EA app behaviour for you, but the feedback has been passed on to the teams. For now, the only way possible seems like by not using non-English characters.
  • Wolterhon's avatar
    Wolterhon
    4 years ago
    @EA_Leeuw Yep, you either make another profile with English characters in its name or just don't tick 'Remember me' when logging in.

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