My Ea app wont update

Hello my gosh i dunno what to do so there was a update yesterday 23rd July 2024 there is no option in my EA APP to update it i have tried resinstalling and uninstalling i have tried repairing it i have tried everything my sims game will not update it doesnt even show any updates are there i also have a look on my game version and worried because it says  ⸱〱⸸ㄳ⸸〱〲 yet my game is all brought properly by the EA APP i am have anixtey attack because i do not know what is wrong with my game or the ea app i have tried so many dif things for hours.... im at my last wits end pleaase somebody help me i have all the updated version of the ea app my laptop can run the sims aswell... PLEASE HELP A SIMMER GIRL OUT!!!!