Re: Redeemed Code, Pressed Download, Nothing Happened
@LauSpod87 having the same problem except mine isn't even showing as 'owned'. Tried redeeming the code again but its obviously saying its already been used (by me) but no game anywhere!
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Purchased The Sims 4 Lovestruck, redeemed the code however there is no option to download the game. In the EA app there is an option to pre order the game even though I've paid and redeemed the code. When I click on the Lovestruck add on when I'm in the sims it says I own the game but it needs to be downloaded.
Mine is exactly the same ☹️ Pre-Ordered on CD keys so I'm a little worried EA won't honour it!
Me too! I've queried it with EA and CD Keys. I even uninstalled and reinstalled the EA App and nothing changed. I ordered 2 other kits at the same time and they have both worked fine, just Lovestruck not working!
Literally exactly the same for me! Really hope this gets sorted asap!
I went on a help chat and the person says it isn't available until around 6pm UK time, so I'm hoping that after then it will work.
- @LauSpod87 Yep, seems they were right! I’ve just downloaded the pack now 🙂
Yep! It's downloaded. Hooray!
