Solved
Friendlist does not load
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Social Panel
When did this happen? (dd.mm.yy hh:mm) 01.07.23 00:00
Summarize your bug Friend list is not showing at all, have tried installing EA app and Battlefield, nothing works.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I dont know
What happens when the bug occurs? Game works just fine, but cant play with friends.
What do you expect to see? A fix
Friend list does not load
Hey @Fjuk1 Can we try the following steps when you have a moment and check if this continues?
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Run the System File Checker tool then Check for Windows and GPU updates
- Check for other applications that may be limiting EA App or Game performance
- Connection and Advance Connection Guides
- Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
