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bohemond1980's avatar
bohemond1980
Seasoned Traveler
3 years ago

Crysis 3 doesn't work after being forced to use EA app

Crysis 3 doesn't work after being forced to use EA app; I've tried reinstalling the game; reinstalling the game to a different drive than EA app, uninstalling EA app completely and reinstalling the app and the game, running EA app as administrator and Crysis 3 exe as administrator...nothing works. I've repeatedly tried to contact EA support but they are absolutely horrific; ignoring everything I tell them I tried and then occasionally sending me an email to try something I told them in the ticket submission that I had already tried...so no help coming from there. 

The issue is 100% linked to the EA app; the game worked flawlessly on Origin; but once I was forced onto this trash application I can no longer play the game I paid for. Also removed antivirus and same issue. I am the administrator on my account.

Issue occurs with AMD or Nvidia cards. If anyone knows an actual solution it would be most appreciated as it seems there is no actual EA customer service. 

Specs:

i9 10920X/32GB DDR4@XMP3200Mhz

GPUs tried: AMD RX 7900Xt/ Nvidia RTX 3080Ti/ AMD Vega 64/ Nvidia GTX 1080Ti

bug
mac
pc

4 Replies

  • virtualbalboa_g's avatar
    virtualbalboa_g
    3 years ago

    You're not alone. There are tons of people having major trouble with the EA App, but we are all being ignored.

  • Murdock2011's avatar
    Murdock2011
    3 years ago

    Hi,

    i'm from germany and have same problem. I was forced to update my origin app to ea app,then it uninstalled my origin folder with crysis 3 game in it and installed the new ea app.

    My problem is now that i have the original bought cd cd's and want install it from cd drive,but all i can do is  to download it in ea app and after this i can install it.

    I realy don't know WHY i should 1st download it from ea and then install it,if i have the buy cd here and could install it from cd drive.

    There is no choice in the new ea app to install bought games from cd drive. And as i phonecalled the german help center, the women told my if i wont downlit it,she couldn't help me with my problem.

    So i phoncalled crytek here i9n germany (frankfurt) and the women from infodesk told me to email my problem to her and she would see if she could send my mail further to a programmer or technican there.

    Am waiting what answer will come from crytek.....

  • NaJa-JAN's avatar
    NaJa-JAN
    2 years ago
    Crysis 3 doesn't work for me either. The reason is that the access rights to the game I bought were suddenly revoked. I've contacted support countless times, and the support people are always unqualified. Since I run my game every now and then, it must be a bug in the EA app. I lost my access rights by deleting the game cache.

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