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golivera23's avatar
3 years ago

Can't Login into EA App after switching from Origin

Hello!

I bought FIFA 23 recently and already played it from Origin without problems. Suddenly the app suggested me to switch from Origin to EA App. 

Then I cannot login anymore. 

The steps to reproduce the problem are:

1) Open EA App

2) Use either EA ID, e-mail, Gmail Account, Facebook account and the correct password (I can be sure of that because if I input a wrong password the app says something like 'incorrect password').

3) Click on the login button

4) The app closes and never logs in.

I tried rebooting, reinstalling the EA APP, I tried EA Crash report but it didn't let me report the problem.

What can I do? 

Update:

I follow the answer stated at this other (equal) question https://answers.ea.com/t5/Bug-Reports-Technical-Issues/EA-App-crashes-after-logging-in/td-p/11956489 that says:

"The workaround that I found is to uncheck "Keep me logged in" and enter your credentials every time you open the app. When started like that it will work properly."

This also worked for me but if I check "Keep me logged in" the issue persist. I also tried, without succeed, deleting temp files like it also says on an answer to the same question:

"Press the Windows key + R, go into the file explorer, type in %temp%, and hit Enter
Delete everything it allows you to delete.

Then in the same run box, type, %programdata%, and hit Enter
Delete everything in the Origin folder except the local content.

Reboot the PC"

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