Re: Unable to make substitutes

Player ID:

551516938778300416

Which game modes are you playing?

Every single one. All the challenge modes, division rivals, kick-off matches, etc. Everything.

Are you getting an error message?

No, I do not get an error message.

What Device are you using?

Mi 11 Lite Pro 5G - MIUI Global 14.0.7

If possible, share a Screenshot or Clip of the issue...

Sure, I will attach two screenshots 

Do you have any device or app updates pending?

No, I do not have any device or app updates pending.

Also, I would like to mention that Auto-Substitution doesn't always work. What I mean by that is, even though I have it enabled it doesn't put on any of the players that I have as substitues. However that's not the case when I'm playing the UEFA Champions League game mode. When I'm playing this game mode, I am still not able to put on substitutes but they sometimes get put on automatically. However, I cannot decide whether they actually get in or not. I'm saying this because before the update, when the game was still FIFA MOBILE 2023 I remember you could choose not to do a substitution even if you had Auto-Substitution on and the game wanted to put someone in the field. However, when my substitutes get on when I'm playing UEFA Champions League, I do not see any option to not make that substitution. However, I do not even know if you get to choose anymore, since I haven't been able to make any substitution since the game got updated to FC Mobile.

1.UID : 471225276600434688

2. Game modes : Manager mode, Head to Head , Event matches, Challenge mode matches , Tournament mode 

3. No error messages seen on screen

4. Device name: Motorola Edge 30 

5. No device or app update pending 

@EA_Illium wrote:

Hey Everyone, 

Thanks for reaching out to the FC Mobile community on Answers HQ!

If you are still running into issues with making substitutions, please let us know the following:

• Player ID (Select the setting icon --> UID):
• Which game modes are you playing?
• Are you getting an error message? 
• What Device (make/model) are you using?
• If possible, share a Screenshot or Clip of the issue...
• Do you have any device or app updates pending?

We can use this information, to help make the team aware of the issue and to further investigate.

Thanks!

---

1.UID : 471225276600434688

2. Game modes : Manager mode, Head to Head , Event matches, Challenge mode matches , Tournament mode 

3. No error messages seen on screen

4. Device name: Motorola Edge 30 

5. No device or app update pending 

Player ID :645950863648374784

Which game modes are you playing?

H2H,Manager mode,Tournaments,Challenges.All modes

Are you getting an error message? 

Nope ,no error message

What Device (make/model) are you using?

Samsung Galaxy A51,SM-A515F/DSN

Do you have any device or app updates pending?

No updates 

Player ID :645950863648374784

Which game modes are you playing?

H2H,Manager mode,Tournaments,Challenges.All modes

Are you getting an error message? 

Nope ,no error message

What Device (make/model) are you using?

Samsung Galaxy A51,SM-A515F/DSN

Do you have any device or app updates pending?

No updates 

Hi, I've got the same problem. Can't substitute any player in H2H mode or Manager mode.

Player ID:

581564861054697472

Which game modes are you playing?

vsa, h2h, manager, ect.

Are you getting an error message? 

No, I'm not

What Device (make/model) are you using?

Samsung S20 Plus

Do you have any device or app updates pending?

No, I don't

I passed the introductory chapters, reached level 21, but I still can't make substitutions for football players. Already reinstalled the game, but this problem remains

Team please look into this. Unable to substitute.

I HAVE BEEN TOLD TO TELL ALL THOSE WHO CANNOT MAKE ANY SUBSTITUTES THAT, AT THE MOMENT, IT IS NOT POSSIBLE TO KNOW WHEN THIS PROBLEM WILL BE FIXED. 

• Player ID (Select the setting icon --> UID):
  • 724557570300313600
• Which game modes are you playing?
  • H2H and Manager Mode
• Are you getting an error message? 
  • No Error Message but no button to change player appear
• What Device (make/model) are you using?
  • Samsung S22 Ultra
• If possible, share a Screenshot or Clip of the issue...
  • attached
• Do you have any device or app updates pending?
  • no, I have installed latest update

• Player ID (Select the setting icon --> UID):
  • 729684890096566272
• Which game modes are you playing?
  • H2H, Manager, Challenges, Tournaments
• Are you getting an error message? 
  • No Error Message but no button to change player appear
• What Device (make/model) are you using?
  • iPhone 13 mini
• If possible, share a Screenshot or Clip of the issue...
  • attached
• Do you have any device or app updates pending?
  • no, I have installed latest update

I can’t make any substitution in any mode of the game.

• Player ID (Select the setting icon --> UID):
  • 570679105856086016
• Which game modes are you playing?
  • H2H, Manager, Challenges, Tournaments
• Are you getting an error message? 
  • No Error Message but no button to change player appear
• What Device (make/model) are you using?
  • Samsung S23 Ultra
• If possible, share a Screenshot or Clip of the issue...
  • attached
• Do you have any device or app updates pending?
  • no, I have installed latest update

• Player ID - 450482742839209984

• Which game modes are you playing? - Division rival , live events matches and challenges modes.

• Are you getting an error message? - I am not getting an error message.

• What Device (make/model) are you using? - Xiaomi redmi note 11 
• If possible, share a Screenshot or Clip of the issue... -  Yes i attached screen shot.
• Do you have any device or app updates pending? - No

I cannot put the substitute during the match or i have not substitute button.

Player ID:

376644587877961728

Which game modes are you playing?

Every single one. All the challenge modes, division rivals, kick-off matches, etc. Everything.

Are you getting an error message?

No, I do not get an error message.

What Device are you using?

Samsung Galaxy S21 Ultra

If possible, share a Screenshot or Clip of the issue...

I dont have screenshots.

Do you have any device or app updates pending?

No, I do not have any device or app updates pending.

Account id :658043084817473536

Device: redmi note 11

No error

No update pending

I can't bring in substitute players. in every competition mode I patiently played until level 32!!

Hi all i cant do substitution during match what can i do ??

 unable to make any subs during any mode of matches . Subs option is not seen during gameplay. Kindly help please 774301606231191552

• Player ID (Select the setting icon --> UID):375822703300632576
• Which game modes are you playing? H2H
• Are you getting an error message? No
• What Device (make/model) are you using? Oppo A9 2020
• If possible, share a Screenshot or Clip of the issue...
• Do you have any device or app updates pending? No

The button tha i can use to make substitutions is not there 

Even the automatic substitutions option is not working 

hey, I don't know why this happened, my 2 accounts can't replace players when the match starts, whether online or offline, even though I have paired a substitute player, but how come there is no substitute menu/button when I start the match, other players can, how come I'm the only one who can't? Please fix it immediately, it's a waste to know that my reserve player feature can't be used even though I've collected so many players