Re: Error while logging in

HI @k8pg4emzmt7v @Osmo576 

Thanks for sharing your experience with FC Mobile, Depending on your device can we try going through our troubleshooting guide?

Mobile (Android)

Troubleshooting EA mobile games on Android devices 

Mobile (iPad and iPhone)

Troubleshooting EA mobile games on iPad and iPhone

If this continues would you be able to share the following information in a Private Message?

• Player ID:
• Device (make/model):
• Are you playing on Cell Data or Wifi?
• Have you tried another device?
• Do you get any error messages?

Cheers,

Player ID: I can't give you my ID because I can't log in the game. My username is OsmoX3

Device: Samsung Galaxy S21 FE

Cell data or WiFi: Both but mostly on WiFi.

Have I tried another device? No, I haven't.

Do I get any error messages? Yes I get this error message:

LOGIN FAILED[OxO0232713]

Login failed with GoogleSignlnResult Status

(statusCode=SIGN_IN_REQUIRED, resolution=null]

No, I don't have VPN on my device.

Did you find any solution?

Hi @Osmo576 

Thanks for the update! Currently you should be able to sign in. 

Is it possible to try your device on another network or your account on another device to see if the same message pops up?

I tried on this device it is still not working. Tried it on other device same.

Device: Samsung Galaxy Tab A8

Cell data or WiFi: WiFi.

Have I tried another device? No.

Do I get any error messages? Yes below Error:

LOGIN FAILED[OxO0232713]

Login failed with GoogleSignlnResult Status

(statusCode=SIGN_IN_REQUIRED, resolution=null]

Logged as Guest and now I only get:
Continue without signing in 
email XXXXXXX

You can play this game, but we can't sign you in Google Play Games with this account.

I hit continue and get:

Sorry
Linking Failed
Google Play Games linking failed. Please try again.

Please note: That this is a Teen account, over 13 yr old.