When I minimize the game launcher it closes and then I can´t open it again.

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

System Information
------------------
Time of this report: 10/10/2013, 20:25:34
Machine name: SCHMITT-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130801-1533)
Language: Portuguese (Regional Setting: Portuguese)
System Manufacturer: Dell Inc.
System Model: Inspiron 5420
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 6144MB RAM
Available OS Memory: 6014MB RAM
Page File: 4497MB used, 7527MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_055E1028&REV_09
Display Memory: 1696 MB
Dedicated Memory: 64 MB
Shared Memory: 1632 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Monitor Genérico PnP
Monitor Model: unknown
Monitor Id: AUO303C
Native Mode: 1366 x 768(p) (60.069Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2712 (English)
Driver Version: 8.15.10.2712
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/27/2012 00:09:58, 8087040 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4226-11CF-0079-5425A9C2C535}
Vendor ID: 0x8086
Device ID: 0x0166
SubSys ID: 0x055E1028
Revision ID: 0x0009
Driver Strong Name: oem72.inf:IntelGfx.NTamd64.6.0:iIVBM0:8.15.10.2712😛ci\ven_8086&dev_0166&subsys_055e1028
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Alto-falantes (Conexant SmartAudio HD)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_506E&SUBSYS_1028055E&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: CHDRT64.sys
Driver Version: 8.54.0029.0000 (Portuguese)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 12/14/2011 20:20:08, 1601152 bytes
Other Files:
Driver Provider: Conexant
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microfone interno (Conexant SmartAudio HD)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: CHDRT64.sys
Driver Version: 8.54.0029.0000 (Portuguese)
Driver Attributes: Final Retail
Date and Size: 12/14/2011 20:20:08, 1601152 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Teclado
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: HID-compliant consumer control device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0xFEEB, 0xDEEF
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1E26
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Teclado Padrão PS/2
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Dell Touchpad
| Matching Device ID: acpi\dll055e
| Upper Filters: ApfiltrService
| Service: i8042prt
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 801.1 GB
Total Space: 939.7 GB
File System: NTFS
Model: ST1000LM024 HN-M101MBB

Drive: D:
Model: PLDS DVDRWBD DS-6E2SH
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Portuguese), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_055E1028&REV_04\3&11583659&0&D0
Driver: n/a

Name: 3rd Gen Core processor DRAM Controller - 0154
Device ID: PCI\VEN_8086&DEV_0154&SUBSYS_055E1028&REV_09\3&11583659&0&00
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_055E1028&REV_04\3&11583659&0&E8
Driver: n/a

Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_20108086&REV_09\3&11583659&0&08
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_055E1028&REV_04\3&11583659&0&FB
Driver: n/a

Name: Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller (NDIS 6.20)
Device ID: PCI\VEN_1969&DEV_1090&SUBSYS_055E1028&REV_10\4&3701A737&0&00E4
Driver: n/a

Name: Controlador de High Definition Audio
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_055E1028&REV_04\3&11583659&0&D8
Driver: n/a

Name: Dell Wireless 1703 802.11b/g/n (2.4GHz)
Device ID: PCI\VEN_168C&DEV_0032&SUBSYS_02091028&REV_01\4&A38FD9B&0&00E0
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 5 - 1E18
Device ID: PCI\VEN_8086&DEV_1E18&SUBSYS_055E1028&REV_C4\3&11583659&0&E4
Driver: n/a

Name: NVIDIA GeForce GT 630M
Device ID: PCI\VEN_10DE&DEV_0DE9&SUBSYS_055E1028&REV_A1\4&1D54A8C6&0&0008
Driver: n/a

Name: Intel(R) HM77 Express Chipset LPC Controller - 1E57
Device ID: PCI\VEN_8086&DEV_1E57&SUBSYS_055E1028&REV_04\3&11583659&0&F8
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_055E1028&REV_C4\3&11583659&0&E0
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_055E1028&REV_04\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 7 Series Chipset Family SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1E03&SUBSYS_055E1028&REV_04\3&11583659&0&FA
Driver: n/a

Name: Controlador host eXtensível Intel(R) USB 3.0
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_055E1028&REV_04\3&11583659&0&A0
Driver: n/a

Name: Intel(R) HD Graphics 4000
Device ID: PCI\VEN_8086&DEV_0166&SUBSYS_055E1028&REV_09\3&11583659&0&10
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
CyberLink AVCHD Navigator,0x00600000,0,3,CLAVCHDNav.ax,2.00.0000.3405
CyberLink Audio Effect (PDVD9),0x00200000,1,1,ClAudFx.ax,6.00.0000.8417
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3555.0308
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3555.0308
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308
RealPlayer Video Filter,0x00200000,1,1,rdsf3260.dll,15.00.0006.0014
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
CyberLink Digest Filter (PDVD9),0x00200000,2,2,DigestFilter.dll,1.00.0000.3314
CyberLink TimeStretch Filter (PDVD9),0x00200000,1,1,clauts.ax,2.00.0000.3404
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
CyberLink Tzan Filter (PDVD9),0x00200000,1,1,CLTzan.ax,3.05.0000.4703
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
Creative Video Processing Filter,0x00200000,1,1,VidProcU.ax,1.01.0014.0000
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
CyberLink HD/BD Mixer (PDVD9),0x00200000,1,2,CLHBMixer.ax,2.00.0000.2422
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
CyberLink Video/SP Decoder (PDVD9),0x00602000,2,3,CLVsd.ax,8.04.6940.3427
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
CyberLink AudioCD Filter (PDVD9),0x00200000,0,1,CLAudioCD.ax,5.00.0000.7823
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Cyberlink Demuxer 2.0,0x00200000,1,1,CLDemuxer2.ax,2.00.0006.2317
CyberLink Audio Decoder (PDVD9),0x00201000,1,1,Claud.ax,8.04.0000.5023
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
Cyberlink SubTitle Importor (PDVD9),0x00200000,2,1,CLSubTitle.ax,2.00.0000.0416
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
PlayReady DMO Wrapper,0x00600002,1,1,PRDMOW~1.DLL,1.03.2297.0000
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
CyberLink Line21 Decoder (PDVD9),0x00200000,0,2,CLLine21.ax,4.00.0000.10324
MS PR Source Filter,0x00200000,0,2,PRSource.dll,1.03.2297.0000
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.04.0000.4013
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Creative MJPEG Decoder 2,0x00200000,1,1,CtMJPGDec2.ax,1.01.0014.0000
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
Cyberlink SubTitle Importor 2.0 (PDVD9),0x00200000,1,0,CLSubTitle.ax,2.00.0000.0416
CyberLink FLV Splitter (PDVD9),0x00800001,1,1,CLFLVSplitter.ax,1.00.0000.1030
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3555.0308
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
CyberLink Audio Wizard,0x00201010,1,1,CLAudWizard.ax,1.00.0000.4414
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
CyberLink Audio Spectrum Analyzer (PDVD9),0x00200000,1,1,CLAudSpa.ax,1.00.0000.7113
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
CyberLink DVD Navigator (PDVD9),0x00200000,0,3,CLNavX.ax,8.01.0000.3411
CyberLink MPEG-4 Splitter (PDVD9),0x00200000,1,2,clm4splt.ax,1.01.0000.2906
CyberLink RealMedia Splitter (PDVD9),0x00600000,1,1,CLRMSplitter.ax,1.00.0000.1103
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
CyberLink HAM Decoder,0x00600000,0,1,clcvd.ax,1.00.9320.3521
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
CyberLink RealAudio Decoder (PDVD9),0x00600000,1,1,CLRMAud.ax,1.00.0000.1225
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
RealPlayer Transcode Filter,0x00600000,0,0,rdsf3260.dll,15.00.0006.0014
CyberLink Video Decoder (PDVD9),0x00700100,1,2,clcvd.ax,1.00.9320.3521
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18175
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18175
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
CyberLink RealVideo Decoder (PDVD9),0x00600000,1,1,CLRMVD.ax,1.00.0000.1225
QIC1802 Demux,0x00200000,1,1,qicdemux.ax,1.00.0000.1621
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
RealPlayer Audio Filter,0x00200000,1,1,rdsf3260.dll,15.00.0006.0014
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Creative Correct TimeStamp Filter,0x00200000,1,1,CTFrFix.ax,1.01.0014.0000
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Creative H264 No Quality Control Filter,0x00200000,1,0,CTH264NoQC.ax,1.01.0014.0000
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
CyberLink Matroska Splitter (PDVD9),0x00200000,1,2,CLMKVSplter.ax,1.00.0000.3621
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
Qic To Anxb,0x00200000,1,1,QicToAnxb.dll,1.00.0000.2325
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Conversor em T entre Coletores,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
GEO-H264,0x00200000,1,1,qcap.dll,6.06.7601.17514
GEO-H264,0x00200000,1,1,qcap.dll,6.06.7601.17514
GEO-H264 V2,0x00200000,1,1,qcap.dll,6.06.7601.17514
GEO-H264 V2,0x00200000,1,1,qcap.dll,6.06.7601.17514
GEO-MPEG4,0x00200000,1,1,qcap.dll,6.06.7601.17514
GEO-MPEG4,0x00200000,1,1,qcap.dll,6.06.7601.17514
GEO-MPEG4,0x00200000,1,1,qcap.dll,6.06.7601.17514
GEO-JPEG,0x00200000,1,1,qcap.dll,6.06.7601.17514
GEO-MPEG4 ASP,0x00200000,1,1,qcap.dll,6.06.7601.17514
GEO-MPEG4 ASP,0x00200000,1,1,qcap.dll,6.06.7601.17514
GEO-MPEG4 ASP,0x00200000,1,1,qcap.dll,6.06.7601.17514
GEO-MPEG4 ASP,0x00200000,1,1,qcap.dll,6.06.7601.17514
Codec IYUV Intel,0x00200000,1,1,qcap.dll,6.06.7601.17514
Codec IYUV Intel,0x00200000,1,1,qcap.dll,6.06.7601.17514
GEO-JPEG,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
GEO-JPEG,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514
GEO-H264 V2,0x00200000,1,1,qcap.dll,6.06.7601.17514
GEO-MPEG4 ASP,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
GeoVision AAC,0x00200000,1,1,quartz.dll,6.06.7601.17713
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GeoVision ADPCM Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
Microfone interno (Conexant Sma,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
Conexant HD Audio capture,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,
Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
,0x00000000,0,0,,
Conexant HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Conversor em T entre Coletores,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Alto-falantes (Conexant SmartAu,0x00200000,1,0,quartz.dll,6.06.7601.17713
CyberLink Audio Renderer (PDVD9),0x00200000,1,0,cladr.ax,7.00.0000.3603
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Alto-falantes (Conexant SmartAudio HD),0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (Balanced)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

You're graphic chip is below specs. You need at least 128 MB of dedicated memory, you only have 64 MB

Try lowering your graphic settings and turn off mirror reflections.

Also update your graphics driver. They are outdated.

It is weird that you have to reinstall the game to open though.

What do you mean by when I minimize the laucher it closes ? Does it crash ?

You can also try the factory reset described in this post: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714/

When I minimize the launcher it appiers on the tool bar for like two second the dispiers as if I had closed it, the if I click anywhere to open the game (Orgin, Desktop shortcut, or in the Games section) nothing happens... But I´ll try your suggestions and let you know if it worked!

Yes it does crash, but only started last after the last time I re installed.

What happens when you try to re-start after the crash ? Do you get any error messages ?

no, I can open it normally...