1.57.62 Patch Problems

Question

I updated my game to the 1.57.62 patch but now it will just randomly crash at completely random times. Is the super patch the fix for the error or is there a certain fix for this error? All it does is just close my window and then states that it has crashed and is looking for a solution. Any help would be greatly appreciated. Thank you!

&lt;split from FAQ thread to provide better help&gt;

crinrict · Answer

Have you tried all the stuff here: http://answers.ea.com/t5/The-Sims-3/FAQ-Game-Crashes-CTD/td-p/656/ ?

What is your operating system
At what point does your game crash ? Any regularities ?
How long can you usually play ?
Which EP/SPs do you have installed ?
Are you using custom content and mods in your game ?
It's also good to include your DxDiag: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584

Answer

This happened to me and it took me 4 days and many methods of fixing to work out all you have to do is reinstall the patch using the super patcher because it most likely didn't install properly the first time.

Answer

My computer runs Windows 7. It's crashed before I even hit play and while loading a town. Longest it's ran is about 10 min, but usually runs for about 5 minutes max. I have pets, supernatural, and seasons. I don't have any store items. Nor do I have any custom content or mods.DxDiag --&gt;------------------System Information------------------Time of this report: 10/12/2013, 18:19:28&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Machine name: SELINA-PC&nbsp;&nbsp; Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Language: English (Regional Setting: English)System Manufacturer: ASUSTeK Computer Inc.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; System Model: K52F&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BIOS: BIOS Date: 10/30/09 15:13:23 Ver: 08.00.10&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Processor: Intel(R) Pentium(R) CPU&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; P6100&nbsp; @ 2.00GHz (2 CPUs), ~2.0GHz&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Memory: 3072MB RAMAvailable OS Memory: 2924MB RAM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Page File: 2460MB used, 3386MB available&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Windows Dir: C:\Windows&nbsp;&nbsp;&nbsp; DirectX Version: DirectX 11DX Setup Parameters: Not found&nbsp;&nbsp; User DPI Setting: Using System DPI&nbsp;System DPI Setting: 96 DPI (100 percent)&nbsp;&nbsp;&nbsp; DWM DPI Scaling: Disabled&nbsp;&nbsp;&nbsp;&nbsp; DxDiag Version: 6.01.7601.17514 32bit Unicode------------DxDiag Notes------------&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Display Tab 1: No problems found.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sound Tab 1: No problems found.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Input Tab: No problems found.---------------Display Devices---------------&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Card name: Intel(R) HD Graphics&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manufacturer: Intel Corporation&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Chip type: Intel(R) HD Graphics (Pentium)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DAC type: Internal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Key: Enum\PCI\VEN_8086&amp;DEV_0046&amp;SUBSYS_1BE21043&amp;REV_18&nbsp;&nbsp;&nbsp;&nbsp; Display Memory: 1270 MB&nbsp;&nbsp; Dedicated Memory: 64 MB&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shared Memory: 1206 MB&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Current Mode: 1366 x 768 (32 bit) (60Hz)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor Name: Generic PnP Monitor&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor Model: unknown&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor Id: CMO1593&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Native Mode: 1366 x 768(p) (59.989Hz)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Output Type: Internal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32Driver File Version: 8.15.0010.2622 (English)&nbsp;&nbsp;&nbsp;&nbsp; Driver Version: 8.15.10.2622&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DDI Version: 10&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Model: WDDM 1.1&nbsp; Driver Attributes: Final Retail&nbsp;&nbsp; Driver Date/Size: 1/10/2012 22:28:32, 8313856 bytes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; WHQL Logo'd: n/a&nbsp;&nbsp;&nbsp; WHQL Date Stamp: n/a&nbsp; Device Identifier: {D7B78E66-4306-11CF-CD79-E83BB8C2C535}&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vendor ID: 0x8086&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device ID: 0x0046&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SubSys ID: 0x1BE21043&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Revision ID: 0x0018&nbsp;Driver Strong Name: oem54.inf:IntelGfx.NTamd64.6.0:iILKM0:8.15.10.2622: pci\ven_8086&amp;dev_0046&nbsp;&nbsp;&nbsp;&nbsp; Rank Of Driver: 00E62001&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C&nbsp;&nbsp; Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; D3D9 Overlay: Supported&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DXVA-HD: Supported&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DDraw Status: Enabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; D3D Status: Enabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AGP Status: Enabled-------------Sound Devices-------------&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Description: Speakers (Conexant SmartAudio HD)&nbsp;Default Sound Playback: Yes&nbsp;Default Voice Playback: Yes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hardware ID: HDAUDIO\FUNC_01&amp;VEN_14F1&amp;DEV_5069&amp;SUBSYS_104313F3&amp;REV_1003&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manufacturer ID: 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Product ID: 100&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Type: WDM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Name: CHDRT64.sys&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Version: 4.111.0000.0000 (English)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Attributes: Final Retail&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; WHQL Logo'd: n/a&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Date and Size: 1/18/2010 04:45:49, 717368 bytes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Other Files:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Provider: Conexant&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HW Accel Level: Basic&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cap Flags: 0x0&nbsp;&nbsp;&nbsp; Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0&nbsp;Static/Strm HW 3D Bufs: 0, 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HW Memory: 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Voice Management: No&nbsp;EAX(tm) 2.0 Listen/Src: No, No&nbsp;&nbsp; I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No------------------------Disk &amp; DVD/CD-ROM Drives------------------------&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive: C:&nbsp;Free Space: 174.3 GBTotal Space: 285.2 GBFile System: NTFS&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Model: ST9320325AS&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive: E:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Model: HL-DT-ST DVDRAM GT32N&nbsp;&nbsp;&nbsp;&nbsp; Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes--------------System Devices--------------&nbsp;&nbsp;&nbsp;&nbsp; Name: JMB38X SD/MMC Host ControllerDevice ID: PCI\VEN_197B&amp;DEV_2382&amp;SUBSYS_1A071043&amp;REV_80\4&amp;6A4A70B&amp;0&amp;00E5&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: QPI Link 0 - 2D10Device ID: PCI\VEN_8086&amp;DEV_2D10&amp;SUBSYS_80868086&amp;REV_05\3&amp;4F11E61&amp;0&amp;10&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34Device ID: PCI\VEN_8086&amp;DEV_3B34&amp;SUBSYS_1F271043&amp;REV_06\3&amp;11583659&amp;0&amp;E8&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: JMB38X SD Host ControllerDevice ID: PCI\VEN_197B&amp;DEV_2381&amp;SUBSYS_1A071043&amp;REV_80\4&amp;6A4A70B&amp;0&amp;02E5&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: QuickPath Architecture System Address Decoder - 2D01Device ID: PCI\VEN_8086&amp;DEV_2D01&amp;SUBSYS_80868086&amp;REV_05\3&amp;4F11E61&amp;0&amp;01&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) Management Engine InterfaceDevice ID: PCI\VEN_8086&amp;DEV_3B64&amp;SUBSYS_1F271043&amp;REV_06\3&amp;11583659&amp;0&amp;B0&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) Turbo Boost Technology DriverDevice ID: PCI\VEN_8086&amp;DEV_3B32&amp;SUBSYS_1F271043&amp;REV_06\3&amp;11583659&amp;0&amp;FE&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: QuickPath Architecture Generic Non-core Registers - 2C62Device ID: PCI\VEN_8086&amp;DEV_2C62&amp;SUBSYS_80868086&amp;REV_05\3&amp;4F11E61&amp;0&amp;00&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: JMicron PCI Express Gigabit Ethernet AdapterDevice ID: PCI\VEN_197B&amp;DEV_0250&amp;SUBSYS_19051043&amp;REV_03\4&amp;6A4A70B&amp;0&amp;05E5&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: High Definition Audio ControllerDevice ID: PCI\VEN_8086&amp;DEV_3B56&amp;SUBSYS_13F31043&amp;REV_06\3&amp;11583659&amp;0&amp;D8&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30Device ID: PCI\VEN_8086&amp;DEV_3B30&amp;SUBSYS_1F271043&amp;REV_06\3&amp;11583659&amp;0&amp;FB&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 82801 PCI Bridge - 2448Device ID: PCI\VEN_8086&amp;DEV_2448&amp;SUBSYS_1F271043&amp;REV_A6\3&amp;11583659&amp;0&amp;F0&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Atheros AR9285 Wireless Network AdapterDevice ID: PCI\VEN_168C&amp;DEV_002B&amp;SUBSYS_10891A3B&amp;REV_01\001517FFFF24141200&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4CDevice ID: PCI\VEN_8086&amp;DEV_3B4C&amp;SUBSYS_1F271043&amp;REV_06\3&amp;11583659&amp;0&amp;E5&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) PCHM SATA AHCI Controller 4 PortDevice ID: PCI\VEN_8086&amp;DEV_3B29&amp;SUBSYS_1F271043&amp;REV_06\3&amp;11583659&amp;0&amp;FA&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) HD GraphicsDevice ID: PCI\VEN_8086&amp;DEV_0046&amp;SUBSYS_1BE21043&amp;REV_18\3&amp;11583659&amp;0&amp;10&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46Device ID: PCI\VEN_8086&amp;DEV_3B46&amp;SUBSYS_1F271043&amp;REV_06\3&amp;11583659&amp;0&amp;E2&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) HM55 Express Chipset LPC Interface Controller - 3B09Device ID: PCI\VEN_8086&amp;DEV_3B09&amp;SUBSYS_1F271043&amp;REV_06\3&amp;11583659&amp;0&amp;F8&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) processor DRAM Controller - 0044Device ID: PCI\VEN_8086&amp;DEV_0044&amp;SUBSYS_1F271043&amp;REV_18\3&amp;11583659&amp;0&amp;00&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Reserved - 2D13Device ID: PCI\VEN_8086&amp;DEV_2D13&amp;SUBSYS_80868086&amp;REV_05\3&amp;4F11E61&amp;0&amp;13&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44Device ID: PCI\VEN_8086&amp;DEV_3B44&amp;SUBSYS_1F271043&amp;REV_06\3&amp;11583659&amp;0&amp;E1&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: JMB38X xD Host ControllerDevice ID: PCI\VEN_197B&amp;DEV_2384&amp;SUBSYS_1A071043&amp;REV_80\4&amp;6A4A70B&amp;0&amp;04E5&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Reserved - 2D12Device ID: PCI\VEN_8086&amp;DEV_2D12&amp;SUBSYS_80868086&amp;REV_05\3&amp;4F11E61&amp;0&amp;12&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42Device ID: PCI\VEN_8086&amp;DEV_3B42&amp;SUBSYS_1F271043&amp;REV_06\3&amp;11583659&amp;0&amp;E0&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: JMB38X MS Host ControllerDevice ID: PCI\VEN_197B&amp;DEV_2383&amp;SUBSYS_1A071043&amp;REV_80\4&amp;6A4A70B&amp;0&amp;03E5&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: QPI Physical 0 - 2D11Device ID: PCI\VEN_8086&amp;DEV_2D11&amp;SUBSYS_80868086&amp;REV_05\3&amp;4F11E61&amp;0&amp;11&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3CDevice ID: PCI\VEN_8086&amp;DEV_3B3C&amp;SUBSYS_1F271043&amp;REV_06\3&amp;11583659&amp;0&amp;D0&nbsp;&nbsp; Driver: n/a

crinrict · Answer

Your cpu and graphic chips are both below minumum specs. Also your graphics drivers are outdated.

Try the factory reset described in this post: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714/
Update your graphics drivers
Also lower all your graphics settings to the minimum and turn off mirror reflections

If those all fail, your computer might simply not be up for the task, especially with pets installed.

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