Forum Discussion
7 Replies
- sharidanmc11 years agoRising Novice
Oh i'm sorry , I didn't know I should do that. I just bought this computer. Everything should be updated.
- Model: m6-n113dx
- SKU: 8825037
Only at Best Buy- Windows 8.1 64-bit
- Technical details: AMD FX-Series processor; 15.6" display; 6GB memory; 750GB hard drive
- Special features: Bluetooth; touch screen; backlit keyboard; HDMI output; voice recognition
- Note: DVD/CD drive not included
I only bought this computer last Friday. I just installed my game and have no custom content. The first time i played the game it crashed on create a sim after only 6-8 minutes. The second time I tried to play, I was able to make one sims and when I clicked to make another sim it froze. The wierd thing is the sims was still moving, and when I went back to my desktop I right clicked on the game to end it and relaized it was still running after about 30 minutes. The game asked me was I sure I want to quit but I couldn't click yes, or no because it was frozen. But the sim was still moving and wasn't delyed or frozen.
Im not that computer savy but I can follow steps to fix my problem if you help me out. The game says that everything has been updated.
- crinrict11 years agoHero+
Computers are usually not updated out of the box. Did you do updates yourself ?
The graphics drivers are from 2014 but from earlier this year so I'm pretty sure there must be new ones.
Go to either the AMD website: http://support.amd.com/en-us/download or update through the catalyst center.
- sharidanmc11 years agoRising Novice
What if this doesn't work? What else should I do?
- crinrict11 years agoHero+
Here's a list of stuff to try: http://answers.ea.com/t5/The-Sims-3/FAQ-Game-Crashes-CTD/td-p/656/ ?
- sharidanmc11 years agoRising Novice
I don't have any cc, I just installed the games, I updated my graphics card based on that link. The game runs fine as long as I am not in create a sim. When I'm there some off the screens won't work and are black, and I can not make selections. Then after creating the first sims it freezes. Something else weird that I noticed is the fact that under the laundry section in buy mode, one of the hampers is missing. It is the hamper that the game first had, instead of the university one. I am going to unstinall my games and then reinstall them.
- sharidanmc11 years agoRising Novice
I also turned my graphics down.
- crinrict11 years agoHero+Are you willing to try a third party tool ? There's a tool called crash log analyzer (just google). It's not a magic tool that can stop the crashes but it can give an indication to where the error lies. Just copy the errors you get to the clipboard and post them here. This tool is not supported by EA so you'll be using it at your own risk
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