Re: "Origin is required to play this game" on The Sims 3.
Did you register them on thesims3.com site ?
You won't be able to register the pre-owned ones.
Did you only recently update to 1.69 ?
Forum Discussion
8 Replies
There are some that I have registered and some that I haven't - however, one that I've bought from new only a month ago (Town Life Stuff) hasn't been added to that site or to Origin, and yet still shows up as "already entered".
Yes, now that I think about it, I did do a game update to 1.69 through Origin's "update available" notification under the game, on the same day just before this problem started.
Then you need to keep trying support.
Unfortunately with 1.69, you need to have them on Origin as far as I know.
If you have the disc of the base, you can try uninstall everything and install from scratch and only update to 1.67 (manual patch link) but then you won't be able to use the pack you bought on Origin..
Can't contact support at the moment, since the Live Chat option is greyed out, and the phone lines are shut since it is Sunday. Will try again tomorrow.
It's a real shame that you can no longer mix physical and digital expansions - I wonder why that was changed? It's a real pain, since I don't want to have to buy the other expansions/stuff packs again, regardless of what option I take.
You can still mix them but you need them registered to your account.
@antlermagick You CAN mix disc version and digital download version. Mine are both. The reason for the change is newer version of Windows no longer support SecuROM and SafeDisc. I for one am happy to see SecuROM (a rootkit) go away along with the install limit. With optical drives going away SafeDisc is useless much like the rest of the anti piracy attempts. If you don't have phone service on Sunday how do you contact emergency services on Sunday - just curious?
Actually, I meant that the EA helpline is shut on Sundays - at least, according to their "Contact Us" page after I'd filled in the information.
I guess since that's not possible for me since I own some pre-owned copies, then I'll have to buy them again (unless the EA Helpline can help).
Maybe they can help.
Wait with buying anything until you talked to them tomorrow.
