Just bought the new heirloom bundle after having just gotten shards today thinking they would just give me more shards since you had done away with the random heirloom packs a long time ago had I known it would be random heirlooms I never would have bought it I literally only play one legend please can I get a refund someway somehow
@idoubtit & @Duulio3 Yeah, the wording is a bit confusing, but I think what it was saying, was that each pack has a guaranteed chance of unlocking a random unowned Heirloom, and that you would be buying two Heirloom packs for the price of one set of Heirloom Shards.
The only way to pick, would of been to directly select the Heirloom you wanted from the Mythic Store. Also, as far as I'm aware of, buying this bundle is non-refundable.
EXACTLY! THATS WHAT IM SAYING
if it actually done on purpose then its the most common scam scheme there can be. i am really hoping we can get help with that tho, i still have some faith in the company. simple renaming it to "2 random heirloom packs" would solve all of that.
@khuwunai All Apex Packs are known to give random cosmetics, (with some being specific to a legend, a battle pass, an event, etc.)
The Heirloom Apex Packs are no different as its stated that the packs will randomly pull from the list of all unowned Heirlooms.
It is worded a bit weirdly, (as it does make you think you're only getting one random Heirloom), however I believe what its trying to say, is that each pack only guarantees one unowned Heirloom, which means that both packs are indeed, random.
Quote from the in-game Apex Legends store:
- "Guaranteed one Heirloom not already owned. Heirloom item is drawn from the pool of heirlooms not already owned".
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia 4080 Super
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? [edit: email address removed]
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? Nividia app
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? none
Which Legends were your squad mates using (if applicable)? none
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. mytichs store
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. tryed to pick my airlooms
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 01.12.24 00:15
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? i got an ariloom, went to the store to buy a new airloom so i get to and then when i was going to pick my new airlooms the game just picked them for me.
What should be happening instead? i should be abel to pick my own airlooms so i can get what i want.
Steps: How can we find the bug ourselves? get ariloom shards buy the 150 airloom shards and get 150+150 airloom shards
i got an ariloom, went to the store to buy a new airloom so i get to and then when i was going to pick my new airlooms the game just picked them for me.
I did not understand that ☹️
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