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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
10 months ago

Re: The EA servers are not available at this time error

@FrostxBoss88 

As a test, can you switch your connection to use a mobile hotspot and see if it connects? That will help narrow down where the problem is.

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  • FrostxBoss88's avatar
    FrostxBoss88
    New Novice
    10 months ago
    @EA_Aljo i unfortunately do not have wifi I am only directly connected to the router there is no other option. I do not have any issues with any game besides madden
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    @FrostxBoss88 

    Do you have a mobile device that you can create a mobile hotspot on? That's what I'd like you to switch your connection to for this test.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    @FrostxBoss88 

    Unfortunately, I don't have anything else to suggest. Please open a case with an advisor here so they can assist.

  • I have done all of the trouble shooting steps and still nothing. On NCAA I can keep trying and it will eventually work.  On Madden it hasn't worked in 4 days. 

  • FrostxBoss88's avatar
    FrostxBoss88
    New Novice
    10 months ago

    yea no help from them they told me to come here and post. so the good oh pointing fingers at each other

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