Re: [EA app] Mass Effect 2 Black Screen on Collector mission
There are VIDEO_ENGINE_TIMEOUT_DETECTED errors in your DxDiag.
This means that the video engine is not responding within a period of time specified by Windows and therefore the video driver is reset.
This causes the game to crash. (And probably the black screens as well).
- Follow this manual to the letter to cleanly uninstall all AMD driver components.
- Install the graphics driver > Go online.
- Test.
