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Was this ever resolved? My female sims also have facial hair. I've changed skins, hairstyles, eyeliner, lashes etc. But the beard remains. Very disconcerting! Thanks for your help.
@odettesmom Do you have mods or CC in your Mods folder? If so, do a "vanilla" test to see if a mod/CC is your problem: Move (not copy) the Mods folder to the desktop (or rename it), delete the file called localthumbcache, open the game to test, and exit without saving.
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