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Re: NFS Most Wanter 2012 - Activate Your Game message

I bought NFS Most Wanted 2012 in Steam and when i tried to play it, i received request  to activate game and login into my Origin account. But Origin is gone long time ago, so i tried to login with my EA credentials and receive incorrect login message, so i also tried to register new account and received message that my computer not conneceted to internet which is nonsense, if it was true then how i downloaded game from steam without internet. Then i reached EA support and we found out that somehow , in steam i have NFS Most Wanted 2012 but in EA App recognized NFS Most Wanted 2005.  Dont know if my activation issue could be realted to it. Repairs of games , reinstalling aps and games did not help. Hoping here i could find solution.

14 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    12 months ago

    Hi @Blackj_Jerome 

    Thanks for confirming!

    When you have a moment can we check if the following steps are able to help us?

    1. Close other running applications on your device
    2. Try running the client and game as an admin
    3. Verify the game in via your Steam library
    4. Clear EA App's Cache (Top Left Menu > Help > App Recovery
    5. Connection and Advance Connection Guides 
    6. Check for other applications that may be limiting EA App or Game performance

    Thanks!

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    12 months ago
    Hi @Blackj_Jerome, What is the Steam ID your currently using? Also to check, would it be possible to try a different network to check if this continues?

  • how different netowrk can help? can you please explain ?  if main issue here that  somehow to my EA account linked old version of the game 2005 year when i bought version of 2012 year
    And it not changing not via VPN , my interenet. mobile internet because it already linked like it is and redownloading rebooting deleting reloginning could not help.  as i understand i should somehow remove this game from library and link again, or i should create new account and try to link all games from there and delete my existing account.

    Also i mentioned i wrote here in FAQ after i made all steps with EA support in their chat.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    11 months ago

    Hey @Blackj_Jerome 

    Typically you will run into this screen if the game is having an issue activating or isn't linked with the account that owns the game (steam in this case). 

    If your accounts are linked together and signing in with your EA account on that screen does not work, we may be having an issue communicating with EA services. 

    If that's not possible we can also try deleting your licenses folder:

    Delete EA License Files:

    • Make sure the EA app is closed.
    • Press the Windows key and "R" at the same time.
    • Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
    • Enable View Hidden Files and Folders
    • Delete all files in the "License" folder.

    Thanks!

  • SWAPNL's avatar
    SWAPNL
    11 months ago

    Today, when I wanted to play NFS Most Wanted but I getting an error telling to activate your game with an origin account. When I talked to EA Support, they said it was a general problem.

  • ibne_idris's avatar
    ibne_idris
    11 months ago

    I bought need for speed most wanted 2012 from steam and it was running perfectly fine without any problem but now all of a sudden its asking me to sign in with origin account and activate the key. I'm logged in the EA app and I was playing the game without any problem. Now it won't launch at all. What's this problem. Can anyone help me with this

  • VinnyMaxxBR's avatar
    VinnyMaxxBR
    New Novice
    3 months ago

    olá tudo bem mesmo problema aqui não consigo jogar e nem logar meu ID VinnyMBrsk e suporte ninguem responde...

     

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