金币未到账

@QEFWQE

The language you're posting in isn't supported on Answers HQ.

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Or alternatively you could repost in English. 

@QEFWQE

It sounds like you need to contact EA help directly to get help with this one, as the EA staff who work here on AHQ cannot help directly with account-related issues, like purchasing coin. 

You can contact EA help by:

Create a new case
https://help.ea.com/en/contact-us/

Twitter
https://twitter.com/EAHelp/

Facebook
https://m.facebook.com/EAHelpHub/

Best of luck