.I didn't violate EA’s gameplay rules

I'm guessing you are banned.

You should have received a e-mail regarding the ban.
If you think this ban was applied to your account by mistake.
You contact the ToS team here to appeal your ban.

Make sure you don't have any programs interfering with the game.
We don't really debate about bans here on the forums but if you have any questions.

Make sure to drop them down below.