Situation are getting worse and worse and no solution to due with cheatersAll servers are full with cheaters and you guys are not even replace the EASY-ABLE-CHEAT systemYou guys are saying you are willing to accept opinion to improve the playing environmentBut nothing your "ANTI-CHEAT TEAM" have done in the past 8 seasonsRegion Lock? No. IP Ban? No. Real-Name Registration? No. Kernel-Level Anti-Cheat? No.Whats the point for me to keep play as a clean player when every single lobby contains multiple cheaters to ruin my days????All your team knows is how to make another recolor event to sell garbage to your playersAnti-Cheat Team, LMAO

They used to communicate how they tackle with cheating. Now there's none communication because "we can't tip cheaters". So you don't even get monthly number of banned players. They simply mask the scale of the problem. Communication is one of the reasons why people think anti-cheat team is not doing anything. Or in other words - how very, very ineffective it is. When you see or hear about cheaters in the game and your anti-cheat team is silent, what else you can think?

@XHelperZ About real name registration, CSGO 3rd party platform 5E and faceit are doing a great job already, you can check more information from their official websites. All they need to do is copy their ideas and requirement, not hard to implement at all.

@XHelperZ Also I suggest you go to check the member list of apex developer team as I don't think security team and anti-cheat team are that separated from the partyIf all of them sharing the same resources and budget, of course their efforts will affected by other teams or project priority.Not to mention they used almost 4 seasons to notice "Controller Script" issue when the pros and normal players are crying every day already and finally fixed it in recent month.They are doing nothing? No, but almost like doing nothing.

The security team is always working on solutions, though so are the cheat developers, it's just an everlasting game of cat and mouse.I have no idea of how they are handling things internally, but I do agree that some more stuff needs to be done as the amount of cheaters is growing constantly.I suppose them lowering the ranked level requirement also played a part in this, maybe reverting that could already help a decent chunk in getting rid of cheaters in ranked.As for a Region Lock, this would not solve any issues with cheaters, just contain them to their own specific regions (Which could be bypassed), potentially making the issue more concentrated in specific areas, so that's not really a solution.And well, IP Bans are being issued to cheating bans as far I'm aware, but keep in mind that these aren't as effective anymore with dynamic IP addresses being used nowadays.They do issue HWID bans as well if I'm correct, but then again, for every measure put in place, there is a way around.Real name registration? Well, how would this be verified?Anyone could use a name, so to confirm this you would need a method to verify it per gov, would be hard to implement and possibly inefficient.And kernel level anti-cheats aren't really going to magically solve cheating, there still need to be proper detection methods implemented.Frankly it's overkill, it gives too much access and you can still detect cheaters just fine without it.I get why players feel like they aren't doing anything, because the only results we see is either cheaters or no cheaters.Even if the amount of cheaters compared to the playerbase is extremely small, it will go noticed and it feels as if nothing is done.But the truth is, they do a lot here and there but it's not like they can announce it, security through obscurity is quite effective after all.Again, hard agree that they probably should step up their game, but it's not fair to say that they haven't been doing anything at all.Also no need to worry about the art department influencing the security team, they don't really affect each others, so in-game recolors won't say anything about the efforts of the security team.

Anti-Cheat Team, more like a Accept-Cheat Team

11 Replies

XHelperZ
Hero+
2 years ago
The security team is always working on solutions, though so are the cheat developers, it's just an everlasting game of cat and mouse.
I have no idea of how they are handling things internally, but I do agree that some more stuff needs to be done as the amount of cheaters is growing constantly.
I suppose them lowering the ranked level requirement also played a part in this, maybe reverting that could already help a decent chunk in getting rid of cheaters in ranked.
As for a Region Lock, this would not solve any issues with cheaters, just contain them to their own specific regions (Which could be bypassed), potentially making the issue more concentrated in specific areas, so that's not really a solution.
And well, IP Bans are being issued to cheating bans as far I'm aware, but keep in mind that these aren't as effective anymore with dynamic IP addresses being used nowadays.
They do issue HWID bans as well if I'm correct, but then again, for every measure put in place, there is a way around.
Real name registration? Well, how would this be verified?
Anyone could use a name, so to confirm this you would need a method to verify it per gov, would be hard to implement and possibly inefficient.
And kernel level anti-cheats aren't really going to magically solve cheating, there still need to be proper detection methods implemented.
Frankly it's overkill, it gives too much access and you can still detect cheaters just fine without it.
I get why players feel like they aren't doing anything, because the only results we see is either cheaters or no cheaters.
Even if the amount of cheaters compared to the playerbase is extremely small, it will go noticed and it feels as if nothing is done.
But the truth is, they do a lot here and there but it's not like they can announce it, security through obscurity is quite effective after all.
Again, hard agree that they probably should step up their game, but it's not fair to say that they haven't been doing anything at all.
Also no need to worry about the art department influencing the security team, they don't really affect each others, so in-game recolors won't say anything about the efforts of the security team.
AreYouShivering
New Ace
2 years ago
They used to communicate how they tackle with cheating. Now there's none communication because "we can't tip cheaters". So you don't even get monthly number of banned players. They simply mask the scale of the problem. Communication is one of the reasons why people think anti-cheat team is not doing anything. Or in other words - how very, very ineffective it is. When you see or hear about cheaters in the game and your anti-cheat team is silent, what else you can think?
redsunschan
New Scout
2 years ago
@XHelperZ About real name registration, CSGO 3rd party platform 5E and faceit are doing a great job already, you can check more information from their official websites. All they need to do is copy their ideas and requirement, not hard to implement at all.
redsunschan
New Scout
2 years ago
@XHelperZ Also I suggest you go to check the member list of apex developer team as I don't think security team and anti-cheat team are that separated from the party
If all of them sharing the same resources and budget, of course their efforts will affected by other teams or project priority.
Not to mention they used almost 4 seasons to notice "Controller Script" issue when the pros and normal players are crying every day already and finally fixed it in recent month.
They are doing nothing? No, but almost like doing nothing.
redsunschan
New Scout
2 years ago
Anti-Cheat Team, LMAO
770331102
2 years ago
It's not just their Anti-Cheat Team, the TOS Team is a piece of * as well, my APEX and STEAM accounts were stolen together and taken to cheat, then EA blocked my APEX account, I found out from my EA account info that my account was logged in a lot of cities I hadn't been to, so I submitted this evidence to the TOS team, and it only took them 5 minutes! It took only 5 minutes for them to reply to me to confirm that I cheated and to ban any further appeals.LOL
Asmodeus566
Hero+
2 years ago
@770331102

Come on, tell the whole story: "On January 1, 2024, I went to an internet cafe to play APEX, which led to my STEAM account along with my APEX account being stolen by hackers and taken to cheat. The next day I received a banning email from EA, so I immediately retrieved my account password, checked the login IP of my account, and realized that my account was logged in from a city I had never been to. I left this evidence and submitted it to the TOS team, and it only took them 5 minutes to reply to my email informing me that they had determined that I had cheated and would not unblock my account."

You used untrusted hardware at an internet cafe to login to you account.

Yes a hacker got you, but that was due to unsafe gaming/account security practices of your own.

That was and is your mistake, trying to place the blame on EA is just sad.

Next time use the tips I provided you to better protect your account, here they are again just for reference:

Account Safety

How to keep your account and hardware safe 101:

Use strong passwords for you game account.

Use strong passwords for the associated E-mail account. Keep track of your e-mail accounts and what they are connected to.

Do not share either of these passwords with others. Keep note of your passwords in a safe place.

Enable two factor identification for both the game and associated E-mail accounts.

Do not let others use your game account (Friends and family alike) because if they do something wrong on your account it is still your fault, nobody wants to have a sanction on their account because somebody else did or said something wrong.

Do not use internet café’s to access your account and play, you do not know what software is on the hardware there, you do not know if the hardware at the cafe has a hardware ban and this can affect your account in a negative way.

I would suggest only accessing your account with your own trusted hardware, gaming on another person’s hardware brings some of the same risks as above.

I would also suggest not letting others use your hardware in order to play with their account, because if they get a hardware ban on your hardware while using it, it can have a negative affect on your account.

Buying used hardware comes with risks as well. The hardware could have been banned and this is not an EA problem but a problem between the buyer and the seller.

Play nice with others, in other words do not de-mean, harass or bully others in Chat or over voice coms, both can be reported and that can also have a negative effect on your account.

Use non-offensive user/gamer tag/club tags, if you get a warning about such change it, doing otherwise can lead to a negative effect on your account.

Play fair, boosting and teaming are cheating.

Play fair using cheating software or hardware is not fair and is really only cheating yourself.

Re-read the Terms of Service agreement and the Terms of Sale agreement you agreed to play this game and adhere to it. https://www.ea.com/legal/user-agreement and https://www.ea.com/legal/terms-of-sale

About points 7, 8, and 9, I do know that not everyone can afford multiple hardware setups for the entire family and there is trust that has to be there, talking about the does and don’ts on the use of shared hardware should be done so everybody can enjoy what they do on the hardware and everyone can be safe.

If you believe you have been hacked take appropriate measures to secure your account and associated E-mail account https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/

If you believe that a sanction (Suspension/Ban) placed on your account was by mistake you should reach out to the Terms of Service team https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/

Contacting EA help https://help.ea.com/help/faq/using-ea-help
WTF_Huitzo
2 years ago
if you ever bought a heirloom/skin you're part of the problem and deserve to be in cheater lobbies all days.
since they don't care about their game integrity why do you keep giving them money.

And for god sake stop asking for kernel anti cheat , that won't stop anything and it'll just give hacker access to everyone PC.
Pena124
2 years ago
So you and helperz do damage control here, noted. Its just sad that hal and gen getting hacked mid algs game lol
Asmodeus566
Hero+
2 years ago
@Pena124

I do not do damage control here.

I am a fellow community member and avid gamer that trys to help others understand things and help them when they need help. Thats good for the community, for me and the games I love to play.

IMHO Hal and Gen did not get hacked mid game, their hardware was compromised beforehand and exploited during those games. Maybe Hal and Gen need to think about how they go about their own personal cybersecurity.