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WGX-III's avatar
WGX-III
5 years ago

Apex is corrupted?

To start i wanted to make public this report despite there is nothing to fix the ,damage is done the damage to my PC is irreversible ,but since i have nothing to lose ,i want to give another try to the game in season 5 and i will update if the error is gone. (plz do something i don't want to reset 10 times again :'c ) 

A resume would be:

  1. After  launch the game as I normally would do in origin ,a black screen appear then the game din't launch
  2. The blue screen of your PC ran into a problem appear ( i continued with the option continue with windows 10)
  3. After i checked that the problem was with the game i restart again 
  4. Another crash appear Boot device not found or hard drive not detected (idk how i made it to reset my PC safely for last time)
  5. after that another crash appear the computer has encountered a unexpected error Windows installation cannot proceed
  6. I finally reset my PC with a USB (losing my active account of windows)

The full history:

 After  launch the game as I normally would do in origin ,a black screen appear then the game din't launch ,then I decided to restart my computer (after the black screen my PC was really slow). The problem start there ,while windows was reloading, the blue screen appear ( your PC ran into a problem says) i will be honest and i will say that i don't have much experience in computer sciences and stuff ,so after see that i reset my entire PC (deleting all) ,but that din't work the problem was still there I search information in internet and i just just ignore the problem in the control panel of windows I hit the option continue with window 10 that fix the problem, then I was gonna to check if the problem were on apex ,yes the problem were on apex ,but  this time the blue screen din't appear now another crash appear Boot device not found or hard drive not detected, i made it to reset my PC again ,after that another crash appear the computer has encountered a unexpected error Windows installation cannot proceed ,I tried to do something with other panel (the panel of shift+f10) with the help of videos on YouTube and Google that din't work, so.. I finally reinstall my windows with a USB  ,i loose my old windows but i get back my PC after 2 days of hard work ,But i lose my active account of windows (meaning that i have to pay a new one to get the latest updates on windows).

Error examples-links:

Your PC ran into a problem

the computer restarted unexpectedly or encountered a error Windows installation cannot proceed

gameplay discussion

8 Replies

  • Sylvester9991's avatar
    Sylvester9991
    5 years ago
    @WGX-III Try a hard reboot. I don’t know what y’all call it when you fully make it to where your PC seems like it just came out. If you do that it will erase all memory from the PC, go through the process of setting it up and then install origin. I recommend remembering your password real fast and the email you use to sign in. If you can’t, write both of them down. Install Apex through Origin, then check if the game runs properly. I don’t think you need to sign into apex if you log in with Origin but remember those just in case too.
  • Midnight9746's avatar
    Midnight9746
    Hero+
    5 years ago

    @WGX-IIISomething you can try if you want to reset your computer is to download a Windows boot drive to a usb flash drive that has at least 8GB, and using it as a boot drive.

    It should give you the option to keep all files (but remove programs), or factory reset everything.

    You can find more about it here: https://www.microsoft.com/en-us/software-download/windows10

    The USB drive should boot up when you turn on your PC. Although when I did it, I had to go into the BIOS to set it as the boot drive. You also need to know your system's format (Such as "NTFS" aka "NT file system" or "New Technology File System").

    You would need another computer to download the boot files. I had to do this when I changed my account folder name improperly and found out that doing a rename messes up the store, apps, my password, and everything else in my computer's registry. What I was suppose to have done was make a new user with the desired folder name. I felt like being lazy.

    If you do use this method and keep your files, everything will be sent to a ".windows" folder directly on the main drive (Which should be "C:\").

    I never had an issue like this with Apex, but I had crashed countless of times on my old computer, to the point where throwing it out a window felt like an option. So you might just have some outdated drives or pc components, corrupted files in the registry caused by other programs, or maybe a virus or something that came with something you downloaded. Without looking at your computer myself, I won't really know what it could be. I have seen that blue screen error when I messed with the BIOS and system windows settings (the ones you need to actually know what you're doing) though...

    I still have my USB drive incase I ever somehow mess up my PC again. You can also contact Microsoft and they will guide you through this process. (They did it for me).

  • WGX-III's avatar
    WGX-III
    5 years ago

    Hi @Zeelmaekers 

    I knew it was apex because after i restored my PC i launched apex again to check it ,and yes my PC broke for second time

    Thank you for the support i will check my memory next time 

    Despite this Apex season 5 doesn't give problem and i have fixed my PC ( i don't know how...)

  • WGX-III's avatar
    WGX-III
    5 years ago

    Hi ,@Midnight9746 

    I already reset my PC 

    I don't know the cause of this but i don't think it was the game itself ,but some kind of virus of corrupted files when i download it ,the thing is that  after the reset of my PC i download it again and the same crash appear....

    Anyway there is no crash in season 5 at least for now ,thanks for the support 

  • WGX-III's avatar
    WGX-III
    5 years ago

    Hi ,@Sylvester9991 

    I have done all that and the game crashed up again  

    But all seems fixed in season 5 so nothing to worry about ,and tanks for the support

  • Midnight9746's avatar
    Midnight9746
    Hero+
    5 years ago

    Hmm, sounds like the game files installed incorrectly. I don't know either, but glad it's fixed.

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