Forum Discussion

wydeeye's avatar
wydeeye
New Novice
2 years ago

Demoted in rank because my game crashed

I was having a fairly good game with 2 kills and an assist and I was about to reached positive points (was at -9) but was hit with a game crash that wouldn’t let me back in the game after I returned. I then got a -110 point reduction causing me to demote, which I’ve been trying to avoid doing all day. Mind you most of my games for the day have resulted in small climbs, so losing all that at once was extremely frustrating.

I’m pretty sure I’ve said this before for one of these feedback threads but clearly I have to say it again. There needs to be a system that can detect if someone manually left the game (via clicking pause, leave, and then yes, which is a clear three step process) or if the player was abruptly forced out of the game without having done the full three step process of leaving the game. And if there really must be a punishment for crashed games then they should only be deducted the entry cost.

I’m not someone who loves complaining about every little thing in a game, but nothing enrages me more then when I’ve spent all day putting my time and effort into reaching a certain point just to have it all ripped away at once. So please devs, improve the penalty system in ranked.

gameplay discussion

2 Replies

  • Midnight9746's avatar
    Midnight9746
    Hero+
    2 years ago

    @wydeeye  The sad thing is, if the penalty system only counted when players leave on their own, then players could close out of the game, (hitting alt F4 on PC, or hitting the menu button and then closing the game on consoles), turn off their system, or do something like unplugging their Wi-Fi to get disconnected from the match.

    When the system was first added, we had players "dashboarding", which was getting back to the Xbox/PlayStation home menu without "quitting" Apex, which meant that players could leave matches without losing RP. This isn't allowed and from what I know of, its been patched.

    What we need is something in place that can detect crashes, (including when the server itself crashes).

    If its the game that crashed, it should:

    - Allow the player to rejoin the match. If they can't due to their team being dead, it would send them back to the lobby with the points they've earned up to that point.

    If the server crashed, it should:

    - Send everyone back to the lobby with the points they've earned up to that point. Its not fun being punished when its the server itself crashing.


    The biggest problem with the penalty system, is that most crashes would tell the game that you had left. (This is why you can't rejoin). Sometimes the errors you get can remove you from the match as well. These things should either not punish you when it removes you from a match, or not remove you at all. If you ever had a teammate who was moving and then became a deathbox, this is what had happened to them, (unless they were banned). However, if you see the disconnect icon next to their name when they became a deathbox, you can assume they either crashed or had an error that kicked them out of the match.

  • wydeeye's avatar
    wydeeye
    New Novice
    2 years ago

    Yeah I’m aware of those types of exploitable situations and that’s why I mentioned if there has to be some level of point deduction then they could just have it use the entry cost amount. But to be clear I posted that in a heated state because I had just had that unfortunate experience, so my thoughts weren’t fully refined. And additionally, I’m obviously not a dev/professional so there’s definitely gonna be some factors I overlook with my ideas. That being said I at least wanted to throw some ideas out there even if I knew they needed to be expanded upon by professionals.

    I actually agree on your idea regarding a crash detection system and I’ve actually had that thought as well, but again I was in a narrow headspace, so I didn’t think to mention it. But everything else you mentioned makes sense too and I think it’s totally worth the devs considering.

    Thank you for your input and constructive criticism!