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theWonderChris's avatar
theWonderChris
7 years ago
Solved

[Guide] How to report users and cheaters

{Thank you for pinning this thread :eahigh_file: } Currently there are over 60 separate threads in the general feedback forum alone about reporting players or cheaters so I thought i'd put togethe...
gameplay discussion
  • EA_Darko's avatar
    EA_Darko
    7 years ago

    Hey all, please do not share links to any cheats you may see as doing so is technically a breach of the AHQ User Rules and Guidelines.

    From here on out, any sharing of videos or naming of users and accusing them of cheating or linking to cheating sites will result in bans.

    If you are in game and suspect a user of cheating then please report them by following the steps in this link:  https://www.easy.ac/en-us/support/apexlegends/contact/report/

    We take all reports very seriously and will fully investigate.

    Darko 

Awhoo_Thunder's avatar
Awhoo_Thunder
3 years ago

Im not even reporting them anymore. :D

It does nothing anyway and even if so,

they will just hop on another account...

Waste of time even reporting them in this case...

Midnight9746's avatar
Midnight9746
Hero+
3 years ago

Can confirm, reported someone who was clearly hacking, (snapping to targets, hitting nothing but headshots, not missing, aiming down at walls and perfectly tracking someone who runs out from behind cover).

Its been 3 months. They're still playing the game on the same account.

Not to mention the fact that someone who was accused of playing with cheaters was banned, unbanned, and then caught cheating while being the #1 pred this season, (S18), just shows how much the "anti-cheat" works. (Which it doesn't work at all). Like, how can someone grind all the way to pred, not only that, but be the #1 in the world, and they don't get banned until a pro player calls them out on it, which causes a bunch of other pros to spectate and be like "yeah, that's a cheater".

An ideal anti-cheat wouldn't require players to report unless its a new cheat that is yet to be detected. EAC doesn't seem to care what cheats cheaters use and it insists on having players report cheaters in order for it to do its job, (which is to do nothing, from the looks of it). A lot of players don't report as they think its either a waste of time or "its just a better player".

We shouldn't have to burden Hideouts with cheat reports either. They're just one person, even if they were a small team, its still not fair to them. The anti-cheat should be good enough to catch majority of the cheaters, leaving the very few who slipped past to be left to player reports and eventually banned.

Cheating is rampant and it won't stop, no matter the game, but Apex's current anti-cheat doesn't seem to even exist. Easy Anti-Cheat, or "EAC", as its called, is an awful anti-cheat anyways. You can play any game that's "protected" by EAC, like Dead by Daylight, and your game will be 100% ruined by cheaters almost every round.

Would honestly like things to be stepped up, but a lot of the issues don't seem to be under Respawn's control, its under EA's. (Which fixing the game would net more money then slowly killing it off with no patches, more bugs, and $20 skins, just saying).

  • Midnight9746's avatar
    Midnight9746
    Hero+
    3 years ago

    There's so many cheaters playing ranked that the level cap should be increased to 200-300, or at least 100 or we get an anti-cheat that won't ignore every cheater and would actually start banning them.

    Edited: A month later, (October 6th), and the cheaters are back in full swing. I'm seeing a ton of blatant wall hackers, aimbotters, soft aimbotters, etc. and from the looks of things, nothing is being done as I would report these players and get a "we didn't take action" email back.

    Edited Oct 7: Remove the ability to hide your username from other players. I'm talking about the function that makes your name show up as whatever legend you're playing as following by numbers. Cheaters are hiding their names behind this mechanic, which makes reporting these players absolutely pointless as you can't even record them either because there's apparently no way for the report team to connect their hidden nametag to their real username. This function should be reserved for actual pro players and pro streamers who actually need it, and it should be one where its actually reportable if a pro ends up cheating. It should also give them a random name since being named "<legend><numbers>" would give them away if only the pros can hide their names.

    The original idea of hiding your name in games is to prevent players from targeting you. Like, if everyone knew that you were the Rock, (for example), they'll be gunning for you every single time. Its not meant for cheaters to hide who they are and remain unbannable. Sometimes when switching who I'm spectating, these players real usernames do show up, but lately, their real usernames have been more and more hidden almost like a cheat.

    Edited Oct 21: The Tricks and Treats Trios made the game fully unplayable as for some reason I'm almost always in a hacker only lobby. People are beaming, using controller cheats, wall hacking, smurfing, etc. What's the point in playing anymore?

    Edited Oct 31st/Nov 1st: So, there was suppose to be an update to the anti-cheat? Well, where is it? I'm seeing hackers and smurfs everywhere in my ranked provision matches. I'm also seeing console players abusing strikepacks and such still.

    • drevinum9's avatar
      drevinum9
      2 years ago

      Just sad how this thread still going after 4 years.... we all know it by now the report system is ignored by the publisher and they will never make any effort in preventing cheaters or get rid of them. Just the fact that they can't even provide a simple and easy to use report system points in the direction of how little they care. The only effort was the algorithm that sends out mail about how much they didn't care about your reports and tell you no actions are taken.

      • Midnight9746's avatar
        Midnight9746
        Hero+
        2 years ago

        @drevinum9 I'm at the point where I'd might as well uninstall the game. Cheating is RAMPANT and despite reporting OBVIOUS aimbot, I only ever get, "sorry, we didn't take action" emails.

        Yeah sure, don't ban the cheater in the pred rank snapping onto people, including through walls or the countless of console / PC controller players abusing AA with strikepacks.

        They call this game a tripple A title, but can't be bothered to fix the bugs that plague it and put forth an anti-cheat that actually works. If you didn't know, EAC doesn't CARE about actually doing its job, it depends MAINLY on player reports. With more and more players quitting due to the cheating problem, and with EA/Respawn seeming to ignore in-game reports unless its from a pro player or someone sending in video evidence, no wonder why cheating is so rampant.

        If I stopped and recorded every cheater I ran into, and reported them to help.ea, that's all I'd ever be doing. Reporting, reporting, and reporting. That's how many I keep seeing and its annoying.

        I see a smurf every 3rd or so game, and a cheater pretty much every match. I see zero recoil, aimbot, soft aimbot, and wall hacks frequently. I see cheaters pre-stack every 4th or so match. I also see the same cheaters who I've reported a week, month, few months ago still playing, locking onto targets with aimbot. A few in which got Apex pred with those cheats.

        For those of you who go, "well, maybe you're just bad". The #1 pred was banned in S18 for cheating. Let that sink in. If someone can "grind" all the way to the #1 spot with cheats, that only tells you how broken and useless the anti-cheat is, not to mention that several pros and most of the community called the player out for cheating, and they were caught playing with cheaters a few seasons ago themselves, like how were they not banned for so long?