Forum Discussion

denis2000manage's avatar
2 years ago
Solved

Hacked and banned, no response from EA

My EA account (which is linked to F1, FC24 etc.) was hacked (email address changed to a russian address (also in this forum)) and then banned. I didn't do anything against EA rules and so there was n...
  • EA_Vendcera's avatar
    2 years ago

    Hi @denis2000manager,

    as Midnight9746 already mentioned correctly, unfortunately we can't help with this kind of cases on the forums.

    I can totally understand that this is a pretty frustrating situation, but I can only give you the advice, as in the German thread, to contact EA Support.

    If an account has an active ban on it, they will only be able to contact via email. So, best would be to create an email case and explain your situation there in detail.

    -Vendcera