HEIRLOOM REFUND PLEASE 😭

Alright im sure im not the only one who feels this way. Years ago I got heirloom shards I was like lvl 24 and my brother was sooooo mad. I got octanes heirloom cuz I mained him, now I don't main any one I switch often. What im looking for is a refund option like ill deal with one a year dude I JUST NEED A UNIVERSAL HEIRLOOM BUT I WASTED MY LUCK, PLEASE EA...