Heirloom Shards

I have been playing this game since its release in 2019 my account was N3G Apex Dex, I had wraiths heirloom and played up to about season 10 on my account until my xbox broke and because I hadn't updated my security info, I lost the account. I've had my account since then and im around level 246, without a single heirloom.  I've spent about 100 quid on this game and just opened another 30 packs. OG player without an heirloom...