Community ManagerHey TenkafuMa999777,
Unfortunately we can't help with bans here on the forums. I'd recommend reaching out to our terms of service team. They can take a look at this for you,
Appeal is completely useless! They didn't even carefully review it!!!Dear EA Customer Support Team (if you can even be called a "team"): First of all, congratulations on successfully driving a dedicated and legitimate Apex Legends player to the point of writing an appeal. As someone who has invested countless hours and passion into the game since its launch, I never imagined I would be banned for having "too high accuracy" and "too many headshots." Yes, you read that correctly—I was banned for being "too good." This is the ultimate irony for a competitive game. Let me jog your memory: your system falsely flagged me and threw me into a lobby filled with scripted bots. These players were clearly using edited scripts to gain levels, yet my performance—high accuracy and headshot rates—was mistakenly flagged by your "intelligent" system as cheating. Tell me, does your system only recognize "noob" behavior? Or are your employees simply too lazy to conduct even the most basic reviews? Speaking of your employees, I can't help but mention your nauseatingly templated response emails. Every time I contact you, I receive the same copy-pasted "Hi, Joqiao" email. Do you think simply recycling this email is enough to brush off your players? Are your employees just slacking off, unwilling to perform even the most basic investigations? No wonder EA's stock has been plummeting lately—even investors can see the incompetence. And let's talk about the declining popularity of Apex Legends. The glory days are long gone. Your repetitive, uninspired updates, events, and this kind of irresponsible banning behavior have completely drained the players' enthusiasm. Do you think you can just coast forever on the "free-to-play" model? Wake up, EA—your arrogance and laziness are destroying the future of this game. Finally, I hope you take this appeal seriously instead of responding with that disgusting templated email again. If you can't even handle basic player feedback properly, then the downfall of Apex Legends is inevitable. Looking forward to a "non-templated" response.
TenkafuMa999777 Like what EA_QueenBee had said, account related issues, (such as bans), cannot be handled on the forums. This is something you'll have to contact the EA TOS Team about.
For more information about account locks, bans, and suspensions, (and where you can contact the EA TOS Team), click here.
Furthermore, you can read here on What EA staff here can help with on the EA Forums.
My rechargeable rifle and P2020 are both at full proficiency level!!Appeal is completely useless!
Community Manager
