I bought a battle pass from https://store.ea.com/ Ea store, normally it would always come to my account, but this time it didn't come, I don't understand why, please help, who can I contact for this
I bought the Ultimate but it doesn't look on my account
i live in Azerbaijan, I have an Azerbaijani credit card on my card, the money was withdrawn from the account, it is on the date
In the 2nd photo, look at the 2nd, not the 1st, I tried the top one again by mistake, because it did not come to my account, battle pass
GHOST_HUNTER_AZE Which platform are you playing on?
Only asking because if its the Switch, Apex Coins can't be purchased for the Switch, (and that limitation might also apply to the Battle Pass as well).
I'm playing on PlayStation 4 and I made my purchase from my phone. Normally, it always comes to my account immediately, battle pass, but it's been more than half an two hour, it's still not in my account and it knows how to buy it again from the ea store, the pass shouldn't have appeared as 9 euros because I bought it
GHOST_HUNTER_AZE In that case, it might take 24 to 48 hours to process, (and if it doesn't, try contacting EA Support).
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