I didn't complain normally because hackers used the opportunity to complain

Me, too. My account was stolen and cheaters cheated, which led to my being banned while playing. ea consultant has confirmed that my account was stolen and asked me to change my password to tell me that I can play online games, but in fact my Apex account is banned!

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@MDY-FEIJIgo wrote:

My account freeze has been lifted, but my APEX ban has not been lifted. The TOS team handling this incident seems to have forgotten this matter

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