Forum Discussion

12 months ago

Solved

I WANT TO COMPLAIN ABOUT A PLAYER WHO USE [Edit - EA_Barry]

I WANT TO COMPLAIN ABOUT A PLAYER WHO BUYS A BOOST FOR REAL MONEY

Im not playing this game , can't in game report , have any option via email contact with support ?

EA_Barry
Community Manager
12 months ago
@FerragamoTV

If you suspect unfair or abusive play, you can use the steps detailed at the following link to report.

https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/

Thanks.
FerragamoTV
12 months ago
i did , can you please check ?
FerragamoTV
12 months ago
why anyone not respond my ticket ?
Midnight9746
Hero+
12 months ago
@FerragamoTV It can take 3-5 business days, (or longer).

Also, the forum Community Managers are unable to review your case(s), as that's up to the EA Support team, (in this situation).
FerragamoTV
12 months ago
4 day already waiting , whyy soo bad wokring support service ?
Midnight9746
Hero+
11 months ago
@FerragamoTV Well, Thursday was Thanksgiving, so that might of delayed things a bit, and from what I understand, the EA TOS Team works on cases in the order those are received.

Judging by the number of ban-related threads on the forums, I would imagine the team is busy working on other cases.

The best you can do is to wait patiently. I've known players who had waited a month before being unbanned, (and that was after being hacked too).