I was harassed, insulted. Fought back by admitting 1 of the insults=Account BAN
EDIT1: i may have found a link that can actually help me will keep this thread updated
EDIT2: after entering the page of reports (help.ea./mycasses) i can no longer access my case to request for help, it just says closed when trying to access the thing it stays in infinite loading
EDIT3: tried every single avenue possible to reach EA as of now i have no answer, my account is as i said previously blocked/banned wtv you wish to call it, The ea.help website contrary to its address is of no help at all.
EDIT4 : Changed Original title it was to sensationalist
EA absolutely lost it, i got a 168 hours ( its not about the time period its a bout the ban it self) account band for telling someone in chat that i was gay! a couple of players were harrasing me in game insulting and most specifically said i was gay to which i responded and i quote with typo included "joke is on you am actually gay", furthermore i said to them that i was reporting THEM ( seems like a joke right when am the one that gets slaped with the ban)
Today i received an email from EA with the following body "We want to notify you that we have found your EA Account to be in violation of our Rules of Conduct."
"Being part of a gaming community should be positive, fun, fair, and safe for all. This means that we take any breaches of our Rules of Conduct, including toxic behavior, very seriously. We outline our commitment to this in our Positive Play Charter:"
This has to be a joke right or a mistake n i hope it the ladder and this an automated situation where no human set their eyes on this, because if a human actually looked at this it is very concerning.
I have never in my 30 years of existence been banned in anything my life, ever even less if i am the one being insulted. I would like some help from someone, i am infuriated add injury to insult the links provided in the email to try and reach someone that can help are useless ( and this why i am posting this here) if someone could help me i would appreciate it.
This hole situation should never happen to anyone regardless of gender, sexual orientation economical background it just shouldn't, am really pisssed at EA right now.